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Customer reviews: Exportify Custom Order Exports

Reviews (82)

Overall rating
4.8

What Merchants Think

Merchants generally express high satisfaction with the "Exportify Custom Order Exports" app, praising its efficiency and the responsiveness of the support team. The app is commended for significantly reducing the time it takes to manage order exports and for the team's willingness to make tailor-made adjustments promptly.

Key Strengths

  • Fast and responsive customer support.
  • Ease of use with a user-friendly interface.
  • Customizable export options tailored to specific merchant needs.
  • Time-saving features that streamline order management.

Common Concerns

  • Hard limit of exporting 1000 orders, posing challenges for growing businesses.
  • Infrequent support response during peak periods, such as Black Friday and Cyber Monday.

Final Thoughts

"Exportify Custom Order Exports" is well-regarded for its functionality and robust support, making it a valuable tool for businesses looking to optimize their order management process. However, the app's limitations on the number of orders exported and occasional support delays can be a setback for larger or rapidly growing stores. Overall, the app is highly recommended for its ability to deliver personalized and effective solutions.

Tasty African Food Catering

Jan 29, 2025  on Shopify

The app works well now, and the team was very fast and responsive in resolving the issues. Thank you!

Equal Exchange UK

Aug 12, 2024  on Shopify

The app works as expected, and they've very fast and responsive about making changes as needed. Exactly what we needed!

Dinner Dispatch

Jun 25, 2024  on Shopify

Every time we have reached out to the Exportify team to ask for adjustments to our export, they reply so quickly and give us exactly what we need. Thank you!

District F5VE Distro

Mar 31, 2020  on Shopify

We use Exportify on a daily basis for our company and it saves us so much time. The Exportify team is quick in handling any changes that we need and I could not recommend anything else!

The Print Shop Co.

Jul 08, 2019  on Shopify

The app is super easy to use and the support is second to none! We are constantly making changes to the way we export and they are always quick to help.

Totemo Kawaii Shop

Nov 28, 2018  on Shopify

The app was wonderful until it wasn't. This app has a HARD LIMIT of 1000 orders. We use it to export unfulfilled orders so we can quickly update tracking information. We typically exported 60 days worth of open unfulfilled orders. We run into this issue recently as our store grew bigger. Our exports suddenly stopped working and the support responses were basically - we're exporting too much data. The support responses weren't helpful as they simply repeated the limit to us and worse - it was extremely infrequent at once every 24 hours. This made it very difficult to figure out an alternative strategy. We now manually export the data in short durations over and over again (we have to export 8-9 times to do what we did once before). Here is their response to my first support email. We told them we could no longer use the app and they responded that it was a "slight slowdown". "Sorry about this issue, and thanks for reporting it. There were a few performance issues over Black Friday and Cyber Monday weekend, and your account appears to be one of the affected. However, the performance issues were only slight slowdowns."

allSisters

Nov 14, 2018  on Shopify

The app is very useful and works very well. Also, Aaron have been so helpful and reply quickly. Totally recommended.

Lovequotesapparel

Nov 02, 2016  on Shopify

Incredible App and Incredible Team! Aaron made sure that we were taken care of each step of the way and customized a total solution for us. We are so happy to find this company and APP ... take your business to the next level and automate your export flow! A+++

Kazbrella

Oct 28, 2016  on Shopify

Exportify has been the best app ever! It has saved us a lot of time and they are very accommodating and quick to reply to emails. They adapted our spreadsheets to suit our couriers requirements. Aaron has been great!

David Suzuki Foundation

Oct 11, 2016  on Shopify

Exportify works great and the team is helpful and fast to respond. They tailored the app to solve our problem with Shopify's regular export options, and offered to help on multiple store installs.

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