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Customer reviews: EVM Customer Testimonials

Develop by Shopify

Reviews (173)

Overall rating
4.7

What Merchants Think

Overall, merchants have a favorable opinion of the "EVM Customer Testimonials" app. They appreciate its simplicity and effectiveness as a feedback tool, along with the exceptional customer support provided. Users find it easy to use and beneficial for enhancing their businesses. Some minor issues are reported, yet they do not overshadow the positive experiences a majority of users have had.

Key Strengths

  • Exceptional customer support with representatives like Ankit receiving special mentions.
  • Easy to use and integrate into existing systems.
  • Offers valuable features like free testimonials, which add significant user value.
  • Customizable according to specific user needs.

Common Concerns

  • Some difficulties with importing data via CSV files.
  • The user interface design is considered outdated by some users.

Final Thoughts

"EVM Customer Testimonials" is well-received by merchants for its functionality and robust customer service. Though there are minor areas for improvement, the app's strengths, especially its ease of use and effective customer support, make it a valuable tool for businesses looking to gather and manage customer feedback efficiently.

Haven Vendor

Aug 13, 2024  on Shopify

not good

CERCAYA

Apr 06, 2024  on Shopify

Divella Designs

Jan 12, 2023  on Shopify

I've searched for an app that would work for my one of a kind products. Most apps attach to the product specifically so for unique items, they don't work. (although you can also set it up that way). This app works perfectly for me. Also, after looking at so many I was so confused so Kemi offered to set it up for me...and at no extra fee like many of the apps out there! They are quick to respond and eager to help. Now my customers can see what other people are saying about my work. June 17th 10:52PM : App is inaccessible on my admin and reviews do not show live on site either. I'll update the review when it is fixed. 1/12/23 I had complaints from customers that they were unable to upload testimonials. I was also billed twice for the month of December. I reported the issue, access to my store was requested and given, after a week nothing was done and I received no communication from the company. I also received no refund for the double charge.

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