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Customer reviews: Etsy Integration ‑ DPL

Reviews (697)

Overall rating
4.9

What Merchants Think

Etsy Integration ‑ DPL is widely appreciated by merchants for its ability to seamlessly connect Shopify and Etsy, making inventory and product management across the platforms smooth and efficient. Many users credit the app with being a significant time-saver and game-changer for their business operations. Despite some initial setup challenges, merchants find the customer support exceptionally prompt and helpful, contributing to a positive overall experience.

Key Strengths

  • Seamless integration of Shopify and Etsy stores.
  • Automatic inventory synchronization between platforms.
  • Efficient and time-saving management of listings and orders.
  • Outstanding customer support that swiftly addresses user queries and issues.

Common Concerns

  • User interface may not be intuitive for all users initially.
  • Some users experience issues with order information syncing for larger stores.
  • Initial setup may require assistance due to complex configurations.
  • Occasional technical hiccups that require customer support intervention.

Final Thoughts

Overall, Etsy Integration ‑ DPL receives a strong endorsement from users as an invaluable tool for Shopify and Etsy sellers. It effectively bridges the gap between the two e-commerce platforms and, despite minor concerns with the user interface and initial setup, the app is recognized for its robust customer support and operational efficiency. It stands out as a must-have for users seeking to streamline operations across multiple sales channels.

Black & Scholared

Aug 22, 2024  on Shopify

Useful app that has saved our team time with order fulfillment between Shopify and Etsy. I recently had some issues with order syncing and Ronex took the time to clearly walk through the steps by phone. Thank you for the phenomenal customer service!

a cozy cookie

Aug 22, 2024  on Shopify

customer support is top notch! Didn't take long to connect and was patient and answered all my questions.

Art Print Shop

Aug 19, 2024  on Shopify

Gods Inspiration Cafe

Aug 18, 2024  on Shopify

Nirmal was Most Helpful

imagineArtK

Aug 13, 2024  on Shopify

Front Line Jewelry

Aug 06, 2024  on Shopify

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

Roy's Boys

Aug 06, 2024  on Shopify

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

MRS V

Aug 06, 2024  on Shopify

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Picardi Jewelers

Aug 04, 2024  on Shopify

Customer support is always helpful in finding solutions and responding promptly.

Knob Thorn Home

Jul 31, 2024  on Shopify

I am brand new to the app and shopify. I did a demo this morning with Ronex who was very patient and happy to answer any questions or concerns I had. Thank you, Ronex!

Leatherbox

Jul 28, 2024  on Shopify

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Soba Nails

Jul 27, 2024  on Shopify

Tresa's Pleasure Chest

Jul 26, 2024  on Shopify

The agent was very helpful and knowledgeable to resolve my issue quickly without incident.

Old Trend

Jul 15, 2024  on Shopify

The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!

Tangle Shiny Stars

Jul 11, 2024  on Shopify

Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!

Tomorrow Style

Jun 25, 2024  on Shopify

FAN SERVICE

Jun 23, 2024  on Shopify

works great, Kusum was super easy to talk with to get my issue resolved too!

B-Jelly Lacrosse

Jun 19, 2024  on Shopify

So easy to communicate my issues and needs with customer support! I loved that Kusum gave me screenshots to help me through my issue and was so patient with me during this time! One less worry to deal with!

Innocent Chaos

Jun 11, 2024  on Shopify

I had a few questions at the start but the developer was able to work with me with no problems at all. Fantastic service and I am delighted this app actually works!! I can now sync my Etsy shop with Shopify with no issues!

Kozie Covers

Jun 08, 2024  on Shopify

Solid app that works well and can be connected via SKUs which is really good varients on Shopify. Good customer service as well

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