I am brand new to the app and shopify. I did a demo this morning with Ronex who was very patient and happy to answer any questions or concerns I had. Thank you, Ronex!
I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.
The agent was very helpful and knowledgeable to resolve my issue quickly without incident.
The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!
Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!
works great, Kusum was super easy to talk with to get my issue resolved too!
So easy to communicate my issues and needs with customer support! I loved that Kusum gave me screenshots to help me through my issue and was so patient with me during this time! One less worry to deal with!
I had a few questions at the start but the developer was able to work with me with no problems at all. Fantastic service and I am delighted this app actually works!! I can now sync my Etsy shop with Shopify with no issues!
Solid app that works well and can be connected via SKUs which is really good varients on Shopify. Good customer service as well
Very Helpful and solved all my problems
Pratik was phenomenal and made everything very easy to understand. He explained how to upload to Etsy and create a shipping profile. He is an ace in my book. Thank you for all your help and God Bless you.
Great and Quick support. Pratik was a great help giving him some days off haha. But was able to raise a support issue and got a quick response and answer.
Kusum did an Awesome job helping me set up and trouble shoot my problems. I am up and running.. and she is a very patient person which I greatly appreciated.
Great app! Been using for over a year and it has worked well for what we require, customer service is also top-notch and always willing to help! Highly recommend this app!
While the interactivity was a little bit confusing and frustrating, the support, Kusum, helped me a lot to figure it out and I learned a lot from her. I really appreciate her patience, understanding, and helpfulness, and she was even willing to wait for me until it worked. Please reach out to Kusum who has so much knowledge and experience on Etsy Integration & Sync.
I had some difficulty setting up my products, but I received immediate customer support help which I am really impressed with. I was taken through the upload process step by step patiently. Keep it up!
very helpful
Great app and professional service!