Firstly, I don't write reviews unless my expectations have been exceeded, and this app and customer service have BOTH exceeded my expectations! THE APP The app has clearly had a lot of tuning done to it to make it a smooth operator. In this case, 'set it and forget it' is a true slogan that actually works! Once you spend a little time going through the tabs and understanding what your preferences are, it is a simple app to understand and not a fragmented, frustrating learning curve many apps put you through. I would go as far as to say, it's a refreshing and enjoyable experience to have had. CUSTOMER SERVICE I had the help and assistance of the most patient and polite man called RONEX. He is more than worthy of a special mention as he tackled my onslaught of questions and talking. Calmly and patiently, Ronex walked me through every tab to see if I had all my settings correct according to what I wanted, but also according to the requirements of the app to work as smoothly as it does and sync correctly with my Etsy shop. All things are working like a dream, so thank you to you Ronex. My 5 star experience is not everybody's experience, and won't be everybody's experience, but we all have to deal with apps for just about every facet of building and running a business nowadays. I can honestly say, this app is well put together, the developers and customer service department know what you're trying to achieve and help you without the frustration and hard work. Very well done DPL, keep up the excellent work!!

Kusum was very patient in helping me connect my shopify store with my etsy store. Response time was quick and she even provided a link to screen share, so she can guide me through the process. Overall great service!

Hem was fabulous! Thank you very much for your support.

I AM VERY IMPRESSED HOW EASY THIS IS and it so quick as well. I'm used to setting up apps with shopify but I must say . Krishna was on hand within a few minutes & helped me understand clearly how things worked, he was very patient & gave me simple instruction on how to do things . Within minutes I have products live on Etsy. Thank you Krishna and Hem : )

Thank you Krishna for your help! Great app! It saves me a lot of time.

Krishna was very helpful. Thank you.

Really enjoying this tool to ship our Etsy orders via MCF with Amazon!

Pratik K was very helpful at optimising the DPL Integration app for Etsy during our scheduled call. Very happy with the functionality and support at this stage! Thank you!

Do not hesitate using this app, the first issue I had they addressed immediately and was great. Great customer service. Had me up and running again within minutes of contacting the instant chat.

Super helpful and knowledgeable. Would highly recommend her to help!

I am so excited about listing on Etsy. This is just what I need; all my friends tell me I need to be on Etsy but I spend lots of time curating my Shopify site. Krishna was very helpful getting me started, asking me for help before I knew I needed it. Thank you so much, I look forward to using your app. Edit: I continue to use them. The app works flawlessly. I can choose to SEO-optimize my Etsy titles without altering my Shopify titles, which is huge. The customer support is right there in the chat if you need them, super fast, responsive, and great communicators.

Was very informative. Helped learned what I should do to make it more efficient for my company. Appreciate the help!

Excellent Customer Service! I was just asking questions BEFORE trying the app, and the rep.was very helpful, even offering to have a video chat. If this is an indication of how the app is, it will be very good. I'll add more details after I have tried it out! But so far very good!

Great integration, better than the offical Tiktok sales channels API (I know it's a different platform, but just for reference). Pratik at support is very helpful

IT'S A VERY GREAT APP HEM IS A VERY BRILLIANT GUY WHO SUPPORTED I DO ENJOYED HIS SERVICE.

Easy to use and easy to set up

Good service and assistance

Simple, yet effective app. Great customer support.