What Merchants Think

Merchants who use "EDDer: Estimated Delivery Date" generally find it to be a beneficial tool for enhancing their stores' transparency and customer experience. The app is praised for its ability to clearly display shipping information and is seen as aligned with legal delivery time regulations, especially in the German market. Customers appreciate the customer support, although some report recurring technical issues which affect their overall satisfaction.

Key Strengths

• Clear display of shipping information improves transparency.
• Strong, efficient, and responsive customer support.
• Easy integration into store themes.
• Affordable pricing.

Common Concerns

• Recurring technical issues, especially with displaying estimated delivery times (ETA).
• Slow resolution of issues, particularly in some regions like Germany.
• Initial setup can be complex and require trial and error.
• Some users experience loading delays and error messages.

Final Thoughts

Overall, "EDDer: Estimated Delivery Date" is a well-received app with commendable customer support and features that improve the shopping experience by providing clear shipping information. However, technical issues and setup complexities are notable drawbacks. Despite these challenges, many merchants continue to use the app and recommend it for its strengths, particularly in customer service.