Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,838)

Overall rating

5

1,807
4

47
3

5
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Crane Wellness

Dec 17, 2025 on Shopify

Love this app! So happy we got in on the ground floor. Very helpful service. Also, looks great onsite, totally easy to brand. Clean, simple, great settings. Love that they keep improving and adding features!

BKIND WHOLESALE

Dec 17, 2025 on Shopify

Easy to use :)

Salon Retail

Dec 17, 2025 on Shopify

Hello Mocku

Dec 17, 2025 on Shopify

Gentechx

Dec 17, 2025 on Shopify

Perfect

Burde

Dec 17, 2025 on Shopify

Great support!

Cold Smoke U

Dec 16, 2025 on Shopify

Features work great, love the cart upsell and post-purchase capabilities! Support team was very fast and very helpful

My Epicurean Kitchen

Dec 16, 2025 on Shopify

It is easy to set up. And looks good on the product page.

ONE Neon™ Sign - Australia

Dec 15, 2025 on Shopify

Good app

Grillcorp

Dec 15, 2025 on Shopify

Una gran app que ayuda a que las ventas se vean atractivas

Fabricessence.com

Dec 15, 2025 on Shopify

AtelierMocassin

Dec 15, 2025 on Shopify

Amazing App, Thank you Sebastian for your help.

Homeeiy

Dec 14, 2025 on Shopify

Awsome

AlleDagenHeelDruk

Dec 14, 2025 on Shopify

SKINS

Dec 14, 2025 on Shopify

OSO Customs

Dec 13, 2025 on Shopify

Easy to set up and works great.

Hubb Cards

Dec 13, 2025 on Shopify

I find it very easy to set up and manage my upsell offers with this app. When I contacted them to help me with a problem I had, Sebastian helped me a lot. I also appreciate the way he replied quick, and was very patience with me.

Luna & Lane

Dec 13, 2025 on Shopify

Been using this app for a while now and it works perfectly fine. Super easy to apply to your store, very customisable and, perhaps one of the best features, the customer support is super quick in responding and always helpful and friendly. Me personally, I have had multiple helpful interactions with Sebastian. Truly recommend the app.

Inoxelle

Dec 13, 2025 on Shopify

One of the few great apps on Shopify. Easy to build, works well and the customer support is very quick to respond and always willing to help. Personally, I have had contact with Sebastian and he has helped me very well. Would recommend this app to anyone looking to up their AOV and such.

望月 Patisserie La Lune

Dec 13, 2025 on Shopify

Super easy to setup. Got mine up and running in 10mins. The best upsell app we have used so far. The support is responsive and helpful, Sebastian is my guy Highly recommended!