Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

4XJournal.com

Dec 14, 2024 on Shopify

Does exactly as it says on the tin!

Comme Kids Furniture

Dec 14, 2024 on Shopify

Great app! Easy to use and wide custom options :)

Bradford Clothing

Dec 14, 2024 on Shopify

excelent

Jacky's Place

Dec 12, 2024 on Shopify

Just started to work with the app, and got a great support from Samuel! Hopefully it´s just the beginning of the long term coopearation!

PREMIER CASH REGISTERS

Dec 12, 2024 on Shopify

We needed an upsale app as the one we had been using had been retired. I looked at several but became fustrated as, when I came to install, they all seemed to want to access customer's personal data. Thankfully not this app which has the bonus of it being free! It is easy to use, east to customise and works well for our store.

SMOKE SOUQ: Vapes, Eliquids, Shisha & More..

Dec 12, 2024 on Shopify

It a great app. Easy, attractive, elegant and very useful. Happy with this :)

Afkar Plus

Dec 11, 2024 on Shopify

WuffTees

Dec 11, 2024 on Shopify

I love how easy this app is to use. It's incredibly user-friendly and lets us create targeted upsell offers in minutes. The overall experience has been amazing! It's a great way to boost our sales without any hassle.

EsyHair

Dec 11, 2024 on Shopify

Very easy app! Thank you I really enjoy it!

DangerousLadies

Dec 10, 2024 on Shopify

Perfect app, did exactly what I needed. We sell 3D Printed crafts and wanted the option to upsell epoxy glue with the kits. This added a lovely little button (with some minimal product info) right beneath our add to cart. No coding was needed to integrate it beautifully with my existing theme.

KTGlow

Dec 10, 2024 on Shopify

Good ui, fast configurations.

FurGroom

Dec 10, 2024 on Shopify

very easy set up. got results straight away. i had issues with other upsell apps not working correctly, but this app has been the best by far.

TraumaPet France

Dec 10, 2024 on Shopify

Support très réactif et efficace. Merci à Matas pour sa rapidité et son professionnalisme !

TheGloLamp

Dec 10, 2024 on Shopify

Great design and does the job well

Nebraska Quilt Company

Dec 10, 2024 on Shopify

Works as expected

GLAMBADA®

Dec 10, 2024 on Shopify

TOP G

wheelchairstrap.com

Dec 10, 2024 on Shopify

Very easy to use and customize, seriously impressive app. Options to have upsells on product pages and in-cart. You can apply an upsell to a specific product or a whole collection. Upsells can also be specific chosen products or tied to the "search and discovery" app. Integrates really well with the themes I use. Super fast and helpful customer service as well. I ran into a problem and Samuel was able to help solve my issue within the hour.

Espace Cagoules

Dec 10, 2024 on Shopify

Facile à prendre en main - Bonne appli

The Dinokids

Dec 09, 2024 on Shopify

Great add on, great design. I am sure it will bring us more sales.

Urban Revolution Australia

Dec 09, 2024 on Shopify

Just installed but it was easy to do. Product recommendations are good and it looks good just below the add to cart button!