Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (718)

Overall rating

5

791
4

21
3

3
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1

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What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

AngelLadyCrystals

Jun 13, 2025 on Shopify

This app is very easy to install! The step-by-step video is clear and easy to follow. I like the way the 'upsell' option/widget appears in the cart drawer page.

Alkaline Cellfood

Jun 13, 2025 on Shopify

really loved it . it was super easy and fun

kream.hu

Jun 13, 2025 on Shopify

nothing superfluous, just does its job. I wish everything were that simple

Wellness Shift

Jun 13, 2025 on Shopify

At first, everything ran smoothly, until the upsell option disappeared from my product page. I contacted the support and was amazed how quickly they respond and make your every wish a reality. Especially thanks to Matas, my problem is solved now not even 24 hours after I noticed the glitch. Thank you!!

gentleday.pl

Jun 13, 2025 on Shopify

All is great!

Sylora Jewels

Jun 13, 2025 on Shopify

Vanish Collective

Jun 12, 2025 on Shopify

I was having a ton of trouble finding an app that did what I wanted until I found this one, it looks and works really good, and when I had an issue the support team responded almost instantly and got my 2 hour long problem quickly fixed in a matter of minutes, highly recommend

Hartcore to da bone

Jun 12, 2025 on Shopify

works great

Sakha Agro

Jun 12, 2025 on Shopify

Babble Bunnies

Jun 12, 2025 on Shopify

Very easy to set up and so far it works flawlessly.

Gear Up Detail

Jun 12, 2025 on Shopify

Very easy to use

Trendy Buzz

Jun 12, 2025 on Shopify

Great Apps in Shopify for upsell & cross Sell. Its make my life easier. And also boost my sells and overall revenue. One can easily setup it on their website. You can use it.

MGC Derma EU

Jun 11, 2025 on Shopify

I was looking for an easy way to boost sales without being pushy. The Essential Upsell & Cross-Sell app made it easy to suggest products in a way that actually feels helpful, not spammy. It was very intuitive to set up and I had it running smoothly in no time.

The Aussie Haven

Jun 11, 2025 on Shopify

Super easy to install and create offers. Took me minutes to have up and running on my store! Thank you!

Distinguished Fine Men's & Women's Apparel

Jun 11, 2025 on Shopify

The Best Upsell Cross Sell app on Shopify in my humble opinion, the staff also the best, extremely helpful and even got my app working for me well, AAA+++

WoofDog

Jun 11, 2025 on Shopify

Rock Paper Scissors K-Pop

Jun 11, 2025 on Shopify

This was ridiculously easy to set up. I went through six different upsell apps before I landed on this one. The other were all too complicated, or had fees so high they would have negated any earnings I got through the upsell. This app, however? It's actually perfect for what I need.

Martin Motor Sports

Jun 11, 2025 on Shopify

Works great and has very fast customer support.

Mysleeptee

Jun 10, 2025 on Shopify

easy to set up, works well

NoMetalKnucks

Jun 10, 2025 on Shopify

Awesome thplugins, seems to do what paid plugins do for free. I had some issues with the layout, but I contacted the support, and they quickly fixed it for me.