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Customer reviews: Essential Upsell & Cross Sell

Develop by Shopify

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,508)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Eveline Cosmetics

Aug 19, 2025  on Shopify

Great app with very useful upsell features. The functionality is easy to set up and works smoothly. Support is amazing – quick, professional and really helpful. Highly recommended!

GYMREBEL

Aug 19, 2025  on Shopify

Excellent support! & Functionality

Something we said? We are still here!

Aug 19, 2025  on Shopify

Teravnt Store

Aug 19, 2025  on Shopify

Super easy to use, does what it's supposed to in a great way.

SOFTHOME

Aug 18, 2025  on Shopify

Perfect app - it helps me everyday

Power Driven Diesel

Aug 18, 2025  on Shopify

My experience thus far has been excellent. Samuel provides extremely quick and thorough customer service via email. I love the functionality this app provides, and it was easy for me to figure out. It looks great on product pages and in-cart. I love how much customization you can apply.

Tadıbaşka

Aug 18, 2025  on Shopify

I really like this app and it's very useful. Thank you for the free use permission.

Castalure

Aug 18, 2025  on Shopify

Great app to upsell accessories of any items.

whiskeythrottlepowersports

Aug 18, 2025  on Shopify

Experienced a slight issue with my product add on. Matas from support was able to fix the issue within minutes. App word great!

Coconuts for Men Jordan

Aug 18, 2025  on Shopify

City Cloth House

Aug 18, 2025  on Shopify

Thanks Solved (This wasn't working when I selected trigger on collection, and solved when I selected products)

GMD Activewear Australia

Aug 17, 2025  on Shopify

After a few minor hick-ups, the placement on our page was organized by Andy from Essential upsell, in a matter of minutes. Thank you for all your help. :)

NEXT DIMENSION NUTRITION

Aug 17, 2025  on Shopify

really easy to use. I didn't even need to go onto YouTube as I usually do with other apps.

Plant Orbit

Aug 15, 2025  on Shopify

Its good app

Watch Mates

Aug 15, 2025  on Shopify

Great app. Super easy to understand and install. If you have any questions, they really reply fast. Zydrunas helped me out great.

Mindlyfter

Aug 15, 2025  on Shopify

TESSAJEWELRY

Aug 14, 2025  on Shopify

Mağazam

Aug 14, 2025  on Shopify

too easy for using, thanks

leehouse.co

Aug 14, 2025  on Shopify

Super easy to set up. Almost immediate uptick in sales attributed to the cross-sell function.

Dorfkram®

Aug 13, 2025  on Shopify

einfach und schnell einzurichten. Und sieht zudem noch echt gut aus - danke!

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