Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Vilaria Fragrances

Mar 28, 2025 on Shopify

its great, and its free and it increased my AOV

Slickfix

Mar 28, 2025 on Shopify

great app

Be Coyote

Mar 28, 2025 on Shopify

Amazing App that does the job, no fills, no bells or whistles. It just works and it's so intuitive. 10/10 would recommend!

Étienne Clo

Mar 28, 2025 on Shopify

amazing app can make it to suit your branding with ease

heynaily

Mar 27, 2025 on Shopify

Ho avuto un problema ad integrare l'app con una funzione di gempages, e l'assistenza i ha aiutato subito. Ottimo supporto e assistenza clienti. L'app è molto semplice e intuitiva da utilizzare, a differenza di altre app simili. La consiglio

Orbital Clothing

Mar 27, 2025 on Shopify

Eyedentity Opticians

Mar 27, 2025 on Shopify

I couldn't have done this without support team. Super helpful & highly responsive. 10 STARS to support team. LOVE the app and will surely recommend to everyone.

COCOI.WS

Mar 27, 2025 on Shopify

So far so good Recently use this app for my online clothing store and it is very usefull you can customize the design so it matches with your theme template

BasedCollection

Mar 26, 2025 on Shopify

Upsell and cross-sell works amazing and the support is outstanding. Definitely recommend.

Offbeat Sweetie

Mar 26, 2025 on Shopify

Brilliant app. Thank you!

Alan Claude Gallery

Mar 26, 2025 on Shopify

SUPER easy to use!

All Things Aquatic

Mar 26, 2025 on Shopify

Very quick and easy to set up. Would be awesome if it pulled theme colours into all of the options not just some.

Souf Crowns

Mar 26, 2025 on Shopify

So far this app has been easy to use and good functionality adding offers to specific collections/products. I'm excited to continue using this and will alter my review if needed. Thanks!

DAPPER ESSENTIALS

Mar 25, 2025 on Shopify

This app allows customers to see products that complement the ones they are wanting to purchase, thus allowing more purchases. You need this deployed to your Shopify site to allow cross selling...

KEIKO

Mar 25, 2025 on Shopify

Incredibly easy to use and every aspect is customizable. Updates in real-time and offers a variety of options.

Nilam India

Mar 25, 2025 on Shopify

Highly recommended, the team is so helpful.

Power recover

Mar 25, 2025 on Shopify

Sehr gute App, sehr einfach zu bedienen. Lohnt sich zu 100 Prozent.

El Ganso Dorado GmbH

Mar 24, 2025 on Shopify

Easy to use app that delivers the upsell features that shopify won't, and in an incredibly user-friendly way. One of the few must-have apps for your shop.

Fleischerei Bechtel

Mar 24, 2025 on Shopify

Super upsells

RocketBaby

Mar 23, 2025 on Shopify

The setup of the app is super easy and user-friendly, with great design options and everything can be customized. I had a little doubt and wrote to the team; Samuel replied within 3 minutes. Great customer service and simple, clean apps. I use more than one app from Essential Apps, and all are very good.