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Customer reviews: Essential Upsell & Cross Sell

Develop by Shopify

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,500)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

The Source Boss

Nov 09, 2025  on Shopify

Easy set-up, with first, second and 3rd up sale options. I like that you can not only select specific products, but you can also select a specific collection to upsell. So far, so good. Thanks, Essential Upsell.

Ava & Bear

Nov 09, 2025  on Shopify

Sanatana Journey

Nov 09, 2025  on Shopify

Easy to use and shows results.

Be Mandy Things

Nov 08, 2025  on Shopify

super easy, helps with additional revenue, you need this for extra sales in your shop!

Elleci Dress

Nov 08, 2025  on Shopify

SOLEA BEAUTY

Nov 08, 2025  on Shopify

great app

Rawsome Patisserie

Nov 07, 2025  on Shopify

So far enjoying the ease of all the apps by Essential. Great job guys!

Ezra Gems

Nov 07, 2025  on Shopify

TruAbutment Inc.

Nov 07, 2025  on Shopify

COMORILE NATURII

Nov 07, 2025  on Shopify

KnK Dog Supplies

Nov 07, 2025  on Shopify

Absolutely love this app! Everything runs smoothly, and the features are super well thought out. The team behind it is amazing — you can feel their dedication and attention to detail. Highly recommend it to anyone!

Kaminski Archery

Nov 07, 2025  on Shopify

Works Great! Plenty of modifications that I used to fit my needs.

Ink Up

Nov 07, 2025  on Shopify

GREAT APP!!!!

micromosaicart

Nov 07, 2025  on Shopify

Aautofinch

Nov 07, 2025  on Shopify

Coco Custo

Nov 07, 2025  on Shopify

Eclaraa

Nov 07, 2025  on Shopify

I’ve tried a few upsell apps before, but Essential Upsell has been the smoothest experience so far. The setup was super easy, and the design blends perfectly with my store. Love how it helps increase average order value without annoying the customer. Totally worth it!

Darkify

Nov 07, 2025  on Shopify

Amazing App

EverChew

Nov 07, 2025  on Shopify

I needed a in-cart offer that took the click to the product page--instead of just adding the offered product to the cart. I need it to go to the product page because there is custom text added to the product. EU's cart offer kind of does both, a button that adds to cart, or the customer can click on the product text. I just hid the button by making it the same color as the box background. It is the only solution I could find.

Nohmad Brasil

Nov 06, 2025  on Shopify

Aplicativo incrível! Já me ajudou muito aumentar as minhas margens somente com upsell! Não tenho do que reclamar, somente elogiar

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