Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Five Mics: The Hip-Hop Trading Card Game

Apr 24, 2025 on Shopify

This is SO dope! Simple, clean, and does exactly what it promises. Thank you Essential!

Tokstock

Apr 24, 2025 on Shopify

Excelente Aplicación, muy intuitiva y fácil de utilizar, la recomiendo 100%....también si tienes dudas te las responden muy rápido!

SikhWithSikh

Apr 23, 2025 on Shopify

very easy to use. loved the functionality

Lulla Glow

Apr 23, 2025 on Shopify

Omg thank you guys so so much!! I love this app so much i use it on all of my stores ( the essential countdown timer) im so happy! It really does the job! <3

Gymkit

Apr 23, 2025 on Shopify

Just made my first offer and the process was very quick and easy. Cant wait to explore all the features

Ourum Jewelry

Apr 23, 2025 on Shopify

Polished Kitchen & Home

Apr 23, 2025 on Shopify

This app was super easy to setup! I love the option to change the look and placement of the widget.

Labhique

Apr 22, 2025 on Shopify

its a great app

InnovatedEdgeTech

Apr 22, 2025 on Shopify

NEVALA

Apr 22, 2025 on Shopify

GOODDDD

Storm Surge Supply L.L.C.

Apr 22, 2025 on Shopify

App is Awsome Ladies/Gents..... The Dev team did an amazing job on this one... It has to be the easiest/best working app on the shopify platform.... Big thanks again to the developers and I look forward to seeing more to come.... Justin Morey

Junkldn

Apr 22, 2025 on Shopify

Great app spent ages downloading different upsell apps and this was by far the best in terms of how easy to use and how it looks on the website (super clean) the support from the team was also so quick!

Essentia Audio

Apr 22, 2025 on Shopify

Henri Lloyd Australia

Apr 20, 2025 on Shopify

Supper easy to setup, and the sales flowed in.

Riot Mind Studios LLC

Apr 20, 2025 on Shopify

EXACTLY what I was looking for. Easy to use, easy to implement. Thanks!

House of Abrazo

Apr 20, 2025 on Shopify

Has helped my store greatly in increasing my orders. Overall great app!

Amania-Afrik

Apr 19, 2025 on Shopify

Easy to set up, so far i have not had any issues with the app. I highly recommend for businesses who want simple solutions and businesses on a budget

HILYFE.

Apr 19, 2025 on Shopify

A really great, user friendly add on to shopify!

ElevatePrint3D

Apr 19, 2025 on Shopify

Very good Upsell options, in product page and even cart! Great app :)

Casafoodie

Apr 18, 2025 on Shopify

Essential Upsell & Cross Sell buena app que ayuda a aumentar las ventas sugeriendo productos complementarios muy recomendable.