Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Glossy Way

May 15, 2025 on Shopify

Great customer support and great app!

Pet Discount Mart

May 15, 2025 on Shopify

Amazing App Excellent customer service very hard to find free upsell & cross sell definitely sales boom Definitely I recommend

Okinawa Arakaki Market

May 15, 2025 on Shopify

Very good!

B Boyd Crafts LLC

May 15, 2025 on Shopify

Great information set-up video and super user-friendly. I tested multiple apps and glad I came across this one! Set up took 10 mins max!

Amped

May 14, 2025 on Shopify

Another really impressive app from Essential Apps. We've now tried 3 apps and all are of a really high standard. Essential Upsell again comes with the perfect features for what we were after and was really straight forward to get setup and live.

Muse Beauty

May 13, 2025 on Shopify

SO AMAZING! this has helped me out immensely. i did not expect this from a free app

OutdoorBengal

May 13, 2025 on Shopify

Extremely easy to use, set it up in 2 min, created 3 upsell offers on the cart. Hoping to see results soon! **Revised: Already seeing results, 1 in 3 orders now has an additional item thanks to this tool.

Virgo and Gem

May 13, 2025 on Shopify

So far, the app has been very easy to use and has led to an increase in AOV.

Zeropolitan

May 13, 2025 on Shopify

This app is exactly what I needed for setting up cross-sells on my product and cart pages. The interface is incredibly easy to use and intuitive — setting up offers took just a few minutes. What impressed me the most was the support team. I reached out with a question and got a helpful, detailed reply in under an hour. They went above and beyond to make sure everything worked perfectly. Highly recommend it if you’re looking to boost your average order value without hassle!

shawcross furniture

May 12, 2025 on Shopify

excellent customer service ,super fast problem solving thanks samuel will be recommeding to all

The Pink Doxie

May 12, 2025 on Shopify

This app is so easy to use and integrate with my current theme!

Aim For The Stars Apparel

May 12, 2025 on Shopify

W app

Safr Candles

May 11, 2025 on Shopify

I fumbled around with other similar apps only to become extremely frustrated and give up. I finally decided to try again and found Essential Upsell & Cross Sell and found the interface was significantly easier to understand and set-up. It took me 5 minutes to set up my first cross sell. Highly reccommend.

VEYARN

May 11, 2025 on Shopify

Grazie!!!

Natural Health World UK

May 09, 2025 on Shopify

really great way to increase product exposure to existing customers :) easy to set up as well

Swadlincote Appliance Sales

May 09, 2025 on Shopify

Easy to use for an amateur and great support!

RINGZ-SHOP

May 08, 2025 on Shopify

Zydrunas And his team helped me with a problem of integration so fast! He understood the problem and solved it in one time!

Beyond Power

May 08, 2025 on Shopify

Simple and easy to use, without any messy additional functions

VARIOeveryday

May 07, 2025 on Shopify

Very prompt in answering my question that helped me set it up quickly.

OutdoorBengal

May 07, 2025 on Shopify

Extremely easy to use, set it up in 2 min, created 3 upsell offers on the cart. Hoping to see results soon!