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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Django Coffee Co.

May 21, 2025  on Shopify

Very good app and so easy to set up.

odusly.com

May 21, 2025  on Shopify

Great

badukclub

May 21, 2025  on Shopify

Looks good and works great! These guys nailed it.

The Collective Jewelry & Gems

May 20, 2025  on Shopify

This app so far has been super easy to use and is very user-friendly! We love that you don't have an overwhelming and confusing amount of steps to complete simple tasks but instead can set upsells with a few simple clicks. We look forward to what else these creators add in the future.

NipLift

May 20, 2025  on Shopify

I've been using Essential Upsell & Cross Sell for a few weeks now, and it's working really well. It's super easy to set up, even if you're not a tech expert. I was able to create upsell and cross-sell offers in just a few minutes. The design looks clean on my store and doesn’t feel pushy or annoying to customers. Most importantly, it actually works , I’ve already seen a boost in my average order value. If you're looking for a simple app to help you make more sales without a lot of hassle, this is a solid choice. Highly recommend!

gotamoda

May 20, 2025  on Shopify

ITSY Pets

May 20, 2025  on Shopify

We are glad we found this app. It's easy to navigate and straight to the point. We hope to see more customers influenced by the app's Upsell and Cross-Sell suggestions.

Kiri10

May 20, 2025  on Shopify

Only used it for one cart offer to date, but found it very easy to use, edit and update. Very Happy so far can't wait to dive in deeper and see what else I can do with the app.

Kanso House

May 19, 2025  on Shopify

Great app, easy to use and works well. Recommended for upselling and cross selling products

The Homfy

May 19, 2025  on Shopify

Great app with beautiful layout options and a super clean setup interface. Flexible designs, easy to use, and the support team is top-notch. Highly recommend!

American Cuteness

May 19, 2025  on Shopify

I just created my first offer and I was really impressed with options I was offered for customizing button and text color, background... Also it was very easy to filter the products in my store and setup which ones I wanted to include and which ones not. And on top of everything the app is free (for now at least). I tried another app before that was not free and it did not give me even close the amount of options for customizing the look of the offer, and filtering store products was so bad, it was painful to do. Thank you for creating this amazing app! <3

UNIQBROW

May 19, 2025  on Shopify

Really easy to use! :) The cross-sell in product page works fine!

Salman Stores

May 18, 2025  on Shopify

I love it, thank you team Please keep up the good and hard work

ploombaby

May 17, 2025  on Shopify

Great app! Already increased my sales! Andy was very helpful

Empire Home and Garden

May 16, 2025  on Shopify

Since downloading the app, I have had a couple of queries. The support has been really responsive at all hours. They logged into my store and found what I was doing wrong and explained, instead of just sending me a link to a FAQ page. Cant complain at that. And for free - Brilliant, I will likely check out their other paid apps now.

Básicos ÉCLAT

May 16, 2025  on Shopify

.

Rien The Label

May 16, 2025  on Shopify

Very easy to install and perfect tool for upselling!!

Bespoke Bread

May 16, 2025  on Shopify

Fantastic customer support. Love the different colour styles too! Easy to use. Wonderful app!

Ragezone

May 15, 2025  on Shopify

Easy, straightforward and intuitive.

53 Karat

May 15, 2025  on Shopify

Love it! Easy, pretty and FREE!

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