Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Name: Essential Upsell &amp; Cross Sell
Brand: Essential Apps
SKU: shopify-essential-post-purchase-upsell-app-by-essential-apps
Rating: 5 (1036 reviews)

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Granby Cable Co.

May 26, 2025 on Shopify

Super easy to use, free as promised, and works fantastically!

amplified-engineering

May 26, 2025 on Shopify

Very fast support response

KNIGHTS TEAM STORE

May 26, 2025 on Shopify

HAJEX

May 25, 2025 on Shopify

Good support from Tauras. Good app for upselling and cross selling. Thanks

Hakyarts

May 25, 2025 on Shopify

Shinyst

May 25, 2025 on Shopify

It's a really good app, fast and easy to setup.

NAUGHTY BOYZ

May 25, 2025 on Shopify

The Lavender Store

May 24, 2025 on Shopify

I installed the app, watched a how to video and installed my first offer in less than 5 mins. Amazing!

Home Lights

May 24, 2025 on Shopify

The app is amazing, everything is perfectly optimized and you can adjust any aspect.Highly recommended!

Pretty In The City Beauty

May 24, 2025 on Shopify

So far so good. This was by far one of the easiest bundle apps I've tried so far and is exactly what I was looking for - simple, easy to set up. I also appreciate the design uses my theme's font set up so it looks native. That was one of the things that turned me off other apps where it looked cheap and didn't fit in with my theme.

The Conservative Party Shop

May 24, 2025 on Shopify

Really liking all the apps from Essential Apps. They are right about the name, they are Essential. Must Have.

Barrett Recovery

May 23, 2025 on Shopify

It has been really easy to use and very seamless, loving the app so far!

Uphouse Crafts

May 22, 2025 on Shopify

Easy to use and set up. Everyone should use it.

LA Publishing

May 22, 2025 on Shopify

I used to have two apps to do what this one does in one. Super easy to use and customise. Very pretty on my store. Thanks!

FOXwakepark

May 22, 2025 on Shopify

Easy and simple to use! Highly recommend!

REVABRUSH

May 21, 2025 on Shopify

Very nice upsell app

Advan Performance

May 21, 2025 on Shopify

Easy to use and is exactly what we needed.

Tropetails

May 21, 2025 on Shopify

Works great and customer service is very responsive, Jemuel especially

Stream2Sea

May 21, 2025 on Shopify

I was looking around for a flexible and yet reliable app that can add custom FBT products to specific products and this app delivered! It's free and easy to set up and works seamlessly. Would give this 10 stars if I could.

L.BEV

May 21, 2025 on Shopify

Essential Upsell & Cross Sell ist eine super App – leicht zu bedienen und sehr effektiv. Der Support ist klasse: Bei Fragen wird extrem schnell geantwortet. Besonders Jemuel leistet hervorragende Arbeit – immer hilfsbereit, professionell und freundlich. Klare Empfehlung!