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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

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Reviews (1,036)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Gear Up Detail

Jun 12, 2025  on Shopify

Very easy to use

Trendy Buzz

Jun 12, 2025  on Shopify

Great Apps in Shopify for upsell & cross Sell. Its make my life easier. And also boost my sells and overall revenue. One can easily setup it on their website. You can use it.

MGC Derma EU

Jun 11, 2025  on Shopify

I was looking for an easy way to boost sales without being pushy. The Essential Upsell & Cross-Sell app made it easy to suggest products in a way that actually feels helpful, not spammy. It was very intuitive to set up and I had it running smoothly in no time.

The Aussie Haven

Jun 11, 2025  on Shopify

Super easy to install and create offers. Took me minutes to have up and running on my store! Thank you!

Distinguished Fine Men's & Women's Apparel

Jun 11, 2025  on Shopify

The Best Upsell Cross Sell app on Shopify in my humble opinion, the staff also the best, extremely helpful and even got my app working for me well, AAA+++

WoofDog

Jun 11, 2025  on Shopify

Rock Paper Scissors K-Pop

Jun 11, 2025  on Shopify

This was ridiculously easy to set up. I went through six different upsell apps before I landed on this one. The other were all too complicated, or had fees so high they would have negated any earnings I got through the upsell. This app, however? It's actually perfect for what I need.

Martin Motor Sports

Jun 11, 2025  on Shopify

Works great and has very fast customer support.

Mysleeptee

Jun 10, 2025  on Shopify

easy to set up, works well

NoMetalKnucks

Jun 10, 2025  on Shopify

Awesome thplugins, seems to do what paid plugins do for free. I had some issues with the layout, but I contacted the support, and they quickly fixed it for me.

inkBOOK

Jun 09, 2025  on Shopify

Simple and intuitive to use. Matas from customer support was incredibly helpful and quickly adjusted the settings to match my template — thank you for the excellent customer service and great approach!

SIMOVSKA

Jun 09, 2025  on Shopify

Very nice app

Outback SafeTrack

Jun 09, 2025  on Shopify

I had a minor issue on the app which resulted in me sending off a support query. Around 5 minutes later I got a response and within half an hour the problem was result. The customer service is unreal and the app is great! Absolutely would recommend.

Natural Rascals

Jun 09, 2025  on Shopify

As a new business, I was trying to find an easy UX for my customers and in addition for myself as I build out my website. This ticked those boxes for my current use case

Primal Kiwi

Jun 09, 2025  on Shopify

Simple and effective app. so easy to setup.

SERENZA MILANO

Jun 09, 2025  on Shopify

Très bonne application qui s'adapte bien à Shopify :)

Archline Kitchens

Jun 09, 2025  on Shopify

5/5 Customer experience

Taza

Jun 09, 2025  on Shopify

Essential Upsell is a solid app that is super straightforward and easy to use. The design is clean, which makes setting up offers quick and painless. It does exactly what the name says, without any fussy extras or unnecessary complexity.

Pets Paradise Store

Jun 08, 2025  on Shopify

Excellent app to increase AOV before checkout

Éditions Alaska

Jun 08, 2025  on Shopify

Très simple d'utilisation. Nous adorons ce produit!

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