Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (720)

Overall rating

5

792
4

21
3

3
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1

1

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Cleaners Gallery

Mar 14, 2025 on Shopify

Great experience. Really useful app for Shopify stores. Easy to setup.

Eurotents Danmark

Mar 13, 2025 on Shopify

Veldig enkel og bruke, og fungerer som den skal i systemet. Anbefales!

Mod-Fence Systems

Mar 13, 2025 on Shopify

This is the perfect and easy to use solution!

Affordable Plus Size Clothing

Mar 13, 2025 on Shopify

Such a great app - It took me some time to realize that I can use it and It helped me upsell products like never before.

Diversion

Mar 13, 2025 on Shopify

Easy to use and does exactly what it promotes.

Goldie Swimwear

Mar 13, 2025 on Shopify

easy to install!

factoryrvsurplus.com

Mar 13, 2025 on Shopify

Samuel was amazing and was able to solve my problem quickly and efficiently!

Art em Peças

Mar 13, 2025 on Shopify

Ótimo

Sahara Naturals

Mar 12, 2025 on Shopify

This is an amazing app. I am excited to use it on my store to . increase conversions.

mamahalo shop

Mar 12, 2025 on Shopify

It's much easier to use than I expected and I plan to continue using it.

Bowen Pies

Mar 12, 2025 on Shopify

The widget is great and works very effectively.

S4R Wholesale

Mar 12, 2025 on Shopify

GOOD

Aethicz Biolife

Mar 12, 2025 on Shopify

I have tried many upsell apps for my store but this is best app

Simply2pets

Mar 11, 2025 on Shopify

Really easy to use, just what I was looking for. The customer service is excellent, very fast and efficient. Highly recommend

Gooseberry Fool

Mar 11, 2025 on Shopify

so far so good! Easy to install and use!

ReelAdventureGear

Mar 11, 2025 on Shopify

The app is incredible & will definitely add a value to the store.

elefcases

Mar 11, 2025 on Shopify

Very Good

Vert cartouche

Mar 11, 2025 on Shopify

Simple to use and free

Uncle Mike's Outdoors and More!

Mar 11, 2025 on Shopify

Awesome app! Easy to set-up and use. Highly recommend!

Rainbow Nation Wines

Mar 11, 2025 on Shopify

Great app, I had a small issue with sizing and Matas assisted me promptly and professionally. Keep up the fantastic work :)