Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Tienda Santa Holísticos

Jul 08, 2025 on Shopify

Esta app y todas sus otras app son las mejores. siempre me atienden con rapidez y compromiso.. gracias Samuel y todo su equipo.. esta app ha aumentado mi facturacion mensuak

LYV STUDIO

Jul 08, 2025 on Shopify

Great app, great team!

QT Parts

Jul 07, 2025 on Shopify

Really nice app, easy to use. Quick and helpful staff when helps is needed. Can recommend. Matas was nice helping me personally

ACTIVEDOG

Jul 05, 2025 on Shopify

Simply easy to set up cross sells and design options which is great!

Shopinverse

Jul 04, 2025 on Shopify

Coach-Helper.Com

Jul 02, 2025 on Shopify

Suporte excelente. Obrigado Samuel.

Medivet store

Jul 01, 2025 on Shopify

Glamur.fi

Jun 30, 2025 on Shopify

CasaeAmbiente

Jun 30, 2025 on Shopify

The app works really well and the assistance team is doing a really good job. I had a small problem but Thanks to jemuel I fix it in less than 5 min

Flash Roll

Jun 30, 2025 on Shopify

MAGNIFIQUE

Rania Benz

Jun 30, 2025 on Shopify

Amazing app. does the job great and easy to use

Kitfondue

Jun 30, 2025 on Shopify

Nice! Finally a well working app for free the team is very reactive if you meet a problem/

Orford Refrigeration

Jun 29, 2025 on Shopify

The app works great and its FREE. It has a helpful support team. Samuel and Shammer were great and helped customize it all for us.

KaizenFlow

Jun 29, 2025 on Shopify

väldigt enkel att använda och extra bra att den är gratis också

Vithera

Jun 29, 2025 on Shopify

Sensa Milano

Jun 29, 2025 on Shopify

so far so good. I wanted to add as cross-sell a gift bag and seems it works great!

Comari

Jun 28, 2025 on Shopify

The customer support is AMAZING, and I can't highlight it enough i guarantee this. They didn't stop till my problem was fully solved and I mean it, not a single issue. Credit to these guys they are a massive help and the app for free does more than other apps which charge for the essential settings. Highly recommend it!

Phoenith

Jun 28, 2025 on Shopify

A free and easy-to-use app, with a support team that reached out to assist me almost immediately after I submitted a customization request.

Stunner Active

Jun 28, 2025 on Shopify

XPAND

Jun 27, 2025 on Shopify

One of the easiest and best experiences I have had with an app on shopify