Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

The Bee Charm

Jul 27, 2025 on Shopify

I am loving this app! Easy to use and the support is great. Just what I needed, hopefully it will increase sales.

Tiny Trails

Jul 27, 2025 on Shopify

good feature

ACTIVEDOG

Jul 26, 2025 on Shopify

Simple & easy to set up cross sells and design options which is great!

FABRIPPLE

Jul 26, 2025 on Shopify

Nano Mag

Jul 25, 2025 on Shopify

sehr gut und einfach zu starten

Ventagli Camurati

Jul 25, 2025 on Shopify

The app works well. Great for upselling and crossselling. I installed it 2 days ago and already had the first upsells. The customer support is AMAZING. Hyper reactive and helpful. I had a problem in my Shopify code, not related to this app, and they figured out what was causing it in 2 seconds (while Shopify's Customer Support was not able to do it after endless chats).

Tiny World Shop

Jul 24, 2025 on Shopify

Perfect App, Perfect Support :)

Lukata

Jul 23, 2025 on Shopify

Outstanding !!! Thank you!

Lukata LTD

Jul 22, 2025 on Shopify

Awesome app and most important free

Nissimoo Corporation

Jul 18, 2025 on Shopify

Amazing support and amazing app, really love it

Cessorie

Jul 16, 2025 on Shopify

The app is amazing and simple to use. It integrates perfectly with my storefront and has extensive customization options. I reached out for a minor tweak and was helped by someone by the name of Samuel and he was very professional and quick to respond. 10/10

ArcaCat

Jul 15, 2025 on Shopify

they're the best! Always there to help u:)

Click Mart

Jul 15, 2025 on Shopify

Best App

EnGenius Store

Jul 15, 2025 on Shopify

A good app for free. I needed support for some styling issues, and Jemuel was a great help. Good support with this app.

Nexus

Jul 13, 2025 on Shopify

excellent app, and kind support, thanks for you, recommended by me!

Coca Johnson Joyas

Jul 12, 2025 on Shopify

Muy útil y fácil de usar. La recomiéndo de todas maneras!

IL Detailing

Jul 11, 2025 on Shopify

Jaycee Naturals

Jul 09, 2025 on Shopify

Exactly what I was looking for. Very easy to set up and if flows with my website effortlessly.

Gentle Day

Jul 09, 2025 on Shopify

We like it! Very user friendly and customer service is super. 100% recommendation!

gentleday.pl

Jul 09, 2025 on Shopify

All is great! Customer service, easy to use. Thank you for the great app!