Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (720)

Overall rating

5

792
4

21
3

3
2
1

1

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

MangaNova

Mar 31, 2025 on Shopify

Amazing service from Shammer C. 5/5 very swift and fixed my problem within minutes!

BanishedUSA

Mar 30, 2025 on Shopify

Never wrote a review for a shopify app before although Essential upsell deserves it. Insane fast customer service and extremely easy.

Masi Originals

Mar 30, 2025 on Shopify

Just perfect for my store Totally recommend this app Essential for all business

RetroVisionMerch

Mar 30, 2025 on Shopify

Works super well, thank you ! :)

Skin Ontology

Mar 30, 2025 on Shopify

Great application ! easy to configure and work smoothly ! The best ever I tested !

House Of Timepass

Mar 30, 2025 on Shopify

Such a GREAT APP and excellent support! I emailed that I needed help like 30 minutes ago and within 20 minutes I had someone named Matas from support help me. Highly recommend downloading this app. Support is excellent!

Zen Collective

Mar 30, 2025 on Shopify

Easy to install & works exactly as described. Recommended!

Стилна Жена

Mar 29, 2025 on Shopify

Great App! Does exactly what I need and is super user friendly. No bugs so far! I recommend it!

Turturici & Sons, Inc.

Mar 29, 2025 on Shopify

Easy to use

Avoca

Mar 29, 2025 on Shopify

Great interface. Saw results very quickly after integrating it in our website.

TatorJo

Mar 28, 2025 on Shopify

Wow! This app is easy and super user-friendly. I love the variations it gives me. I am really impressed and looking forward to helping it drive up the cart values when customers check out. Highly recommend!

Vilaria Fragrances

Mar 28, 2025 on Shopify

its great, and its free and it increased my AOV

Slickfix

Mar 28, 2025 on Shopify

great app

Be Coyote

Mar 28, 2025 on Shopify

Amazing App that does the job, no fills, no bells or whistles. It just works and it's so intuitive. 10/10 would recommend!

Étienne Clo

Mar 28, 2025 on Shopify

amazing app can make it to suit your branding with ease

heynaily

Mar 27, 2025 on Shopify

Ho avuto un problema ad integrare l'app con una funzione di gempages, e l'assistenza i ha aiutato subito. Ottimo supporto e assistenza clienti. L'app è molto semplice e intuitiva da utilizzare, a differenza di altre app simili. La consiglio

Orbital Clothing

Mar 27, 2025 on Shopify

Eyedentity Opticians

Mar 27, 2025 on Shopify

I couldn't have done this without support team. Super helpful & highly responsive. 10 STARS to support team. LOVE the app and will surely recommend to everyone.

COCOI.WS

Mar 27, 2025 on Shopify

So far so good Recently use this app for my online clothing store and it is very usefull you can customize the design so it matches with your theme template

BasedCollection

Mar 26, 2025 on Shopify

Upsell and cross-sell works amazing and the support is outstanding. Definitely recommend.