Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,101
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

3D Aquaristik

Aug 09, 2025 on Shopify

Very good support! Best free app for upsells!!

numiVeda

Aug 09, 2025 on Shopify

Estes Rockets

Aug 08, 2025 on Shopify

Great app for upselling, effective and easy to configure. The support team is responsive and very helpful to address any of our needs and questions. 5 stars!

Blessed Is She

Aug 08, 2025 on Shopify

This app has been SO simple to set up and implement. I can't believe it's already so amazing. I can't wait to see what they create next!

London Beauty

Aug 08, 2025 on Shopify

Beverage Cove

Aug 08, 2025 on Shopify

There was a technical issue with a widget on our site but Matas from the support team managed to solve it very quickly and professionally.

C'est Flavora!

Aug 07, 2025 on Shopify

very good plug, easy to use, installed in 30sec, got it ready in 1 min

VipCase

Aug 07, 2025 on Shopify

greart apps this is the awsome

Luminelle Skincare

Aug 07, 2025 on Shopify

Solvea

Aug 07, 2025 on Shopify

Good experience!

DG Journals

Aug 06, 2025 on Shopify

App has been amazing so far. And customer support awesome and helpful.

Eclipse Brands

Aug 05, 2025 on Shopify

Great customer service

Buymidis.com

Aug 04, 2025 on Shopify

Thanks so much for the quick response and even quicker fix. Matas resolved my issue in just a few minutes. Five stars!

Mirhalab

Aug 03, 2025 on Shopify

TOP ! Hyper facile à mettre en place, à utiliser, à personnaliser. Je recommande sans aucun doute !!

Patiala Decors

Aug 03, 2025 on Shopify

free appp , if u have shrine u dont need this

Shield Concept

Aug 01, 2025 on Shopify

Great app, easy to use and fast loading, with various options and everything you need to build flexible bundles. The support response time is fantastic. Keep it up!

Amzenari Cosmetics

Aug 01, 2025 on Shopify

TINYCHOU

Jul 30, 2025 on Shopify

Great app

arxstudios.in

Jul 29, 2025 on Shopify

Works best! Prompt support by Zydrunas.

Leven met Groen

Jul 27, 2025 on Shopify

Excellent support! Sebastian from the support team was incredibly helpful with fixing a layout issue on our product page. He responded quickly, understood the problem right away, and solved it professionally with custom CSS. Everything looks perfect now!