Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,500)

Overall rating

5

1,525
4

46
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Shoptrend.com.pk

Oct 14, 2025 on Shopify

TaMiMi Projects

Oct 14, 2025 on Shopify

Corn-Cealer

Oct 14, 2025 on Shopify

I'm a new user of the product and already so impressed with it's ease-of-use, functionality, and their customer support. I needed some minor customization done, and Matas was a rockstar with his speedy, thorough, and responsive help.

MYRTEMA

Oct 14, 2025 on Shopify

Tonic Australia

Oct 14, 2025 on Shopify

Air Fryer World Tour

Oct 13, 2025 on Shopify

PERFECT! It's exactly what I was looking for. Recommended!

Pause Ljud & Bild

Oct 13, 2025 on Shopify

slovenske-kvety.sk

Oct 13, 2025 on Shopify

Emergency Gear Backpack

Oct 13, 2025 on Shopify

Works flawlessly and is fully compatible with my Xtra Theme. Easy to set up — no coding needed, no conflicts, and performs better than many other apps I’ve tried. Simplifies upsell and add-on setup while increasing AOV immediately. Highly recommended for anyone looking for a clean, reliable upsell solution that just works. Special thanks to the Essential Apps team for building such a great, stable, and user-friendly tool — it truly makes life easier for solopreneurs like me!

Fagacce

Oct 13, 2025 on Shopify

VETSTOR 🐾

Oct 13, 2025 on Shopify

Lourian® Official Store

Oct 13, 2025 on Shopify

先试试看看

Attua Design Moveis de Alto Padrão

Oct 13, 2025 on Shopify

TheFutAgent

Oct 13, 2025 on Shopify

Easy to set up and use. Perfect for what I wanted!

Monadlove

Oct 12, 2025 on Shopify

M Hyatt

Oct 12, 2025 on Shopify

Fantastic to use, free and super quick to setup and get an offer going!

Choice Checks

Oct 12, 2025 on Shopify

Was looking for something simple to show accessories for the business checks and other products. This was easy, free, simple and just perfect. Thanks for making this free and easy to use. Your product makes it look professional and hoping for the best on this. Choice Checks LLC

THE WOOFY

Oct 12, 2025 on Shopify

Lit!

The Needlepointer

Oct 12, 2025 on Shopify

It looks great! Easy to use.

Neuvic

Oct 11, 2025 on Shopify

Thank you for this free app. It has all the relevant customization and it works smoothly. Good UI.