Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (720)

Overall rating

5

792
4

21
3

3
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1

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What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Monk Oil

May 04, 2025 on Shopify

I just set it up, so time will tell. But so far it was exceptionally easy to use, with really great flow and instructions compared to others I've tried. Thanks!

Mystic Garden

May 04, 2025 on Shopify

Heel simpel om mee te werken! doet wat ik verwachte en je kunt nog eens zorgen dat het wordt vertaald okal is dit manueel! En dat alles GRATIS! Als je nog twijfeld gewoon instaleren en probeer het eens, je zult niet teleurgesteld zijn!

Looky Look

May 03, 2025 on Shopify

Great apps with clean design! Happy to find it.

Rose Stick

May 02, 2025 on Shopify

Is amazing, I love it

Expedition Upfitter

May 02, 2025 on Shopify

Really easy to use and good customer service! Works really well with our store.

Tsunami Automotive Inc.

May 02, 2025 on Shopify

Every easy (seamless, fast, no issues) to implement. Works as expected. It's lean , but it just works.

Louis and Phoebe Dog Shop

May 02, 2025 on Shopify

Evolucion

May 02, 2025 on Shopify

This Essential upsell & cross-sell app has been a game-changer for our Shopify store. It’s super easy to set up, highly customizable, and blends seamlessly with our brand design. We've seen a noticeable lift in AOV, especially through one-click post-purchase offers. The support team is responsive and always ready to help. Highly recommended for any store looking to boost revenue effortlessly!

Comformidable

May 01, 2025 on Shopify

I had a small problem with the app. Getting in touch was very easy and within a few minutes I was well helped by Matas. With a clear explanation I was able to solve the problem very quickly. The app itself is very easy to use, without needing any knowledge. So I recommend this app to everyone!

PictusPro

May 01, 2025 on Shopify

Muy buena app para trabajar tu upsell. Facil y completa

Cooee K9

Apr 30, 2025 on Shopify

Easy to set up and use!

Happi

Apr 29, 2025 on Shopify

Good app

Sage & Grace UK

Apr 29, 2025 on Shopify

So far so good. I have started to upload my offers and it is very user friendly.

Wattsupcustoms

Apr 29, 2025 on Shopify

I have setup 2 templates so far and its legit!!

Denstoj Auto Centre

Apr 29, 2025 on Shopify

Simple and effective! Exactly what I was looking for in an upsell & cross sell app.

ArtcoTools.com

Apr 29, 2025 on Shopify

Highly recommend this app as an easy way to add upsells to your website. Setup was super simple and Samuel was very helpful repositioning the code on our website.

Bygalk

Apr 28, 2025 on Shopify

Received great customer service from Jemuel, Thank you!

NorthernGrip

Apr 28, 2025 on Shopify

Mālama - Botanical Slow Care

Apr 28, 2025 on Shopify

Exactly what I need and integrates well into my theme. Great visual adjustments and works well with discounts. Use it on my product page to push bundles and increase AOV

Kiskadee Social

Apr 27, 2025 on Shopify

This was my first time setting up upsells on my store. I am not a programmer, and reading code can be troublesome for me. Using this app was quick, easy and straightforward. I am glad I found something I can use to build my store and add value to my client experience.