Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,500)

Overall rating

5

1,525
4

46
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Custom PokéCard

Nov 14, 2025 on Shopify

Easy to work with, is working exactly how you would expect.

Integration Security

Nov 14, 2025 on Shopify

Easy to use and you can actually try it with out having to MEET WITH SOMEONE

COLETTI Coffee

Nov 14, 2025 on Shopify

I’m really impressed with Essential Upsell and their support team. I was struggling with a cart drawer layout issue on my theme, and their support jumped in right away with the exact CSS fix I needed. The problem was resolved within minutes, and everything now works perfectly — including the upsell display and the checkout area inside the cart. The app itself is super easy to use, the upsell funnels look clean, and the customization options are great. Big thanks to Zydrunas for the fast and helpful support! Highly recommended.

Salama Wigs

Nov 13, 2025 on Shopify

Simple to use and just works.

Fasco Tracks and Mounts

Nov 13, 2025 on Shopify

Easy to setup works great

ApexDetail

Nov 13, 2025 on Shopify

Shakerandhot

Nov 13, 2025 on Shopify

Ottimo

Stone Fable

Nov 13, 2025 on Shopify

SmileIn

Nov 13, 2025 on Shopify

Maison de la soie

Nov 13, 2025 on Shopify

Amazing support. I'm a fan of all essential apps !

Leatt.es

Nov 13, 2025 on Shopify

La recomandos, una APP muy intuitiva y fácil de usar

GravaStar DE

Nov 13, 2025 on Shopify

Aroma Artisans

Nov 13, 2025 on Shopify

Easy to use and super handy!

JackStock Haberdashery

Nov 12, 2025 on Shopify

Such a good product! Really easy to set up and manage. Customisation is extensive and enables us to seamlessly add to our store. Highly recommended - we are now looking at the other Essential Apps.

Tanya E Williams

Nov 12, 2025 on Shopify

Helpful support and ready to go!

Amand Watches

Nov 12, 2025 on Shopify

works seamless

Show The Bows

Nov 12, 2025 on Shopify

Los Juguetes de Ali

Nov 12, 2025 on Shopify

Es fácil de usar, el diseño de las plantillas es lindo y personalizable y no he sentido ralentización en la velocidad de mi ecommerce.

Banwood - UK

Nov 12, 2025 on Shopify

TOCA

Nov 12, 2025 on Shopify