Essential Trust Badges & Icons logo

Customer reviews: Essential Trust Badges & Icons

Develop by Essential Apps

Reviews (1,044)

Overall rating
4.9

What Merchants Think

The "Essential Trust Badges & Icons" app receives overwhelmingly positive feedback from merchants. Many users praise its easy setup and the significant impact it has on enhancing the professional look and trustworthiness of their stores. The app is particularly valued for its user-friendly interface and strong customer support, which has proven responsive and effective in resolving user issues quickly. Most merchants highly recommend it for boosting customer confidence and improving conversion rates.

Key Strengths

  • Fast and responsive customer support, often resolving issues within minutes.
  • Easy to set up and use, requiring little to no technical skills.
  • Wide variety of pre-made badges and icons, with customization options available.
  • Effective in increasing customer trust and improving conversion rates.
  • Seamless integration with Shopify stores, enhancing store professionalism.
  • Availability of a free plan with substantial features.

Common Concerns

  • Some users reported visibility issues with badges across different devices or browsers.
  • The pricing could be seen as high relative to perceived value by some users.
  • Limited editing features on the free plan, requiring customer support intervention for customizations.

Final Thoughts

The "Essential Trust Badges & Icons" app is widely regarded as an essential tool for Shopify merchants seeking to enhance their stores' credibility and customer trust. Its blend of a user-friendly interface and responsive customer support makes it a valuable asset. While there are minor concerns about pricing and occasional technical issues, the app's strengths in customization, ease of use, and support make it highly recommended by users.

Famelia

Apr 16, 2024  on Shopify

This app has helped streamline product uploads for our store, so we can now use tags to automatically assign badges to each product. The team were so helpful and responsive in sorting out any issues I had to ensure it functioned the way I need it to. Very happy!

貓菓子 MAO KUE TSI

Apr 16, 2024  on Shopify

We've been using this app for a while and it provides a great badge tool! Simple and easy to use! I just encountered some problems that could not be displayed, but the customer service quickly provided support and solved the problem smoothly! It's really good!

Republic of Happy

Apr 15, 2024  on Shopify

It's a great app! Super easy to use and nicely designed. I needed some help customising it and Samuel from support did a great job. He was quick and thorough and made sure I was happy with the results. Recommend it!

Firefly Sports

Apr 13, 2024  on Shopify

FAN TASTIC - I had custom code to add most of these elements, but this app is super friendly and awesome to use...!

Cocowod

Apr 12, 2024  on Shopify

I didn't download some time ago this app because I had no confidence being free and I download another by $5 monthly. Well, after 6 months I come back to Essential Trust because has more features! Thanks.

V-Light Ultra Hair Extensions

Apr 12, 2024  on Shopify

This really helped to make my site look more professional. Customers just need reassurance and this is a easy way to do that.

3rd Day

Apr 04, 2024  on Shopify

Excellent app with absolutely amazing support and ease of use! I'd highly recommend it along with many other 'Essential Apps' (such as the Essential Shipping Bar app). All round, they offer brilliant features and amazing customer service. Very pleased!

KT Retro Designs

Apr 04, 2024  on Shopify

Easy to install and navigate around. Zydrunas gave me great tech support and was able to quickly fix my problem. Communication through emailing was almost instant. I would recommend this app based alone on the level of support you get when needed.

CLH Designs

Apr 03, 2024  on Shopify

In the space on an hour, I had tried two other badge-icon apps. Essential was my third, and it was the lucky one. Thought I was getting the same "no show", but then realized I needed to activate. I had already sent a message to support, not expecting anything until tomorrow. When I returned to the app to send an updated message, I was shocked to find a response. That was the fastest response EVER! I am so happy. Thank you!

Sensero Lingerie Store

Mar 30, 2024  on Shopify

It does exactly what it says, this application offers features that are essential for every store. Even if you have a premium theme like we do, this application is very useful, just like their other apps. And the Support was super fast for a request we've put . Thanks guys for all the amazing stuff.

HomeDarlings

Mar 09, 2024  on Shopify

The free plan lacks a couple editing options but their team responds and does it faster than you could edit it yourself.

WONDERCRAFT LTD

Feb 18, 2024  on Shopify

We've had an excellent experience using this application. It works well. We will continue using this and appreciate the help and support their team have provided us.

Hoomie

Jan 16, 2024  on Shopify

I really recommend this app with a lot of great features which is needed for a trustworthy webshop. Special Thanks to Matas who helped me out when i needed support. Both very kind, helpful and willing to do the little extra for me. Five star service ,=)

Verena Street Coffee Co.

Dec 24, 2023  on Shopify

App is easy to use and very intuitive, giving lots of options for customization. We sought to use our own icons and certification logos and this app allowed total customization of size of the icons, the text, the placement, colors, etc. and allows filtering for certain badges or icons to show on certain product pages based on product tags. Honestly it got us farther than I expected in a short amount of time. Support is extremely responsive, quick, and accommodating. I made several suggestions for general improvement of the app, such as centering 4 badges in the middle of our footer instead of spreading out across a large page, and they immediately implemented most of them on our live store!

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