Essential Grid Gallery App Review for Shopify

Customer reviews: Essential Grid Gallery

The Essential Grid Gallery app helps Shopify merchants create visually appealing product galleries with customizable grids. Reading reviews can help you decide if it’s the right tool for your store’s design needs.

Reviews (176)

Overall rating

4.9

5

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

Favor Graphics

Oct 19, 2024 on Shopify

This app helps me to create a page showcasing happy customers with their photo reviews, and it has been a game-changer! The app is incredibly easy to use, and it offers a wide variety of layout and customization options, allowing me to present my customer reviews in a clean, visually appealing way.

Sneekico - Stealthy Healthy Yummy Snacks

Oct 16, 2024 on Shopify

issue resolved very quickly

All About Eve

Oct 15, 2024 on Shopify

Works great. Customer service also good and responds really fast.

Kameradenbuch.de

Oct 14, 2024 on Shopify

Vorsicht! Es gibt keine offizielle Möglichkeit, diese App wieder zu deinstallieren und aus der Testphase heraus zu kommen. Das ist eine Kostenfalle!

King Pound for Pound

Oct 14, 2024 on Shopify

A top quality product. I needed a little bit of tweaking and the support staff was amazing. And even made suggestions on how I could further improve my page without me even asking.

VENI

Oct 14, 2024 on Shopify

The best CSR: Very Responsive, and they even helped on the backend. The best Grid app for Shopify!

KinkyFrog.cz

Oct 09, 2024 on Shopify

Very good app for creating a nice gallery or portfolio. It's handy, with only a few limitations in the free version. While other apps limit you to 10 or 12 pictures, this one lets you use 20, which is great! It takes some time to figure out where to set things up, and the UX could be a bit more intuitive and less scattered. But it gets easier after a while. There are some minor bugs, restrictions, and odd behaviors, but nothing major—unless you're a perfectionist like me. The support is kind and responds quickly. I recommend it!

The Salty Seabag

Oct 09, 2024 on Shopify

Tie-On Cable Labels UK

Oct 07, 2024 on Shopify

SMD Graphics

Oct 06, 2024 on Shopify

Love it! This app has sooo many options and edits to choose from, very customizable. Support team are professional too. Highly recommend it

Printed Heat Shrink UK

Oct 02, 2024 on Shopify

chat was helpful and quick

La Processó de Verges

Sep 27, 2024 on Shopify

Amazing service! We've just installed the app and they help with everything you need.

Cover Garage

Sep 25, 2024 on Shopify

Birgit Kiennast

Sep 24, 2024 on Shopify

even the free version is wonderful!

My Store

Sep 23, 2024 on Shopify

The setup was incredibly fast, and I had my beautiful Grid gallery in no time. I ran into a small issue, but the chat support responded within a second and resolved everything immediately. Super impressed with the speed and quality of the service – highly recommend!

MCM Frame

Sep 20, 2024 on Shopify

Customer service responded quickly, thank you very much!

The Outfitters

Sep 16, 2024 on Shopify

Excellent service. Helped a lot and answered all my questions in a way i can understand. one of the most helpful people ive ever had on apps in shopify :)

Balloon Bar YQR

Sep 15, 2024 on Shopify

able to assist when attempting to link, efficient and quick to repsond.

Kult

Sep 11, 2024 on Shopify

Great customer service. Helped me get exactly what i was wanting.

Preschooler Piano

Sep 10, 2024 on Shopify

Awesome App! And super quick customer service on the dashboard with devs on demand to tweak your grid gallery settings!