Essential Grid Gallery App Review for Shopify

Customer reviews: Essential Grid Gallery

The Essential Grid Gallery app helps Shopify merchants create visually appealing product galleries with customizable grids. Reading reviews can help you decide if it’s the right tool for your store’s design needs.

Reviews (168)

Overall rating

4.9

5

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

Alára World

Aug 28, 2025 on Shopify

If you are looking for a way to enhance your layouts in Shopify using grids. The support is also excellent!

Petomg

Aug 08, 2025 on Shopify

Great app! The customer service is exceptional—RONY quickly resolved my issue and guided me through the setup process. Highly recommend it!

Tottini

Jul 31, 2025 on Shopify

Anova Media

Jul 28, 2025 on Shopify

Not only is this app amazing, it flows so beautifully, but the customer service is so incredibly good. I have NEVER experienced such knowledgeable and helpful customer service agents!

Incommun

Jul 21, 2025 on Shopify

the owner replies within seconds and does everything he can to create the perfect view you havein mind 10/10 would recommend it !

GeyserSteam

Jul 17, 2025 on Shopify

I recommend going with this app! the support team is awesome. they answer quickly and help you set it up! i needed a lot of support to build the galleries for the store since it can get technical to set them up but they helped with every step and now my website look so MUCH BETTER! thank you Ramy and Asif for assisting me

UGC Brummie

Jul 17, 2025 on Shopify

Customer service answered straight away to let me know what I needed to do. Thank you

Interiorshop.sg

Jul 17, 2025 on Shopify

Generally a very versatile application and what's most important is the helpful staff to assist you.

wish4us

Jul 15, 2025 on Shopify

Nice plugin and best support

Hone Aroma

Jul 07, 2025 on Shopify

Rony did well helping me set up my grid gallery

Wild Lilac Floral

Jul 01, 2025 on Shopify

Easy to use and support so quick and helpful. Definitely recommend.

Phycea

Jun 26, 2025 on Shopify

Great assistance !

Paw Pow by Jeanne

Jun 20, 2025 on Shopify

Great customer service. Asif and the other customer service have gone into my shopify account fixed all the issues I had and then sent me screen shots on what they fixed so next time it happens I can fix it. It was my issue on how I saved things and they still have the patience to fix it for me. I highly recommend the app even for just the customer service alone!

Shilton Reels

Jun 19, 2025 on Shopify

This app is great, the variety of plans allow for easy integration depending on what you need. I got a little stuck in set up and their support staff was extremely helpful, quick to reply, and get my gallery looking exactly how I wanted it.

CLEADEEP

Jun 19, 2025 on Shopify

The customer service is amazing. Then installation is easy. The functions are so friendly to the online retailer website. It is easy to put whether images or videos gallery on the pages I want. This app just helped me a lot to develop my business.

Stars & Stripes

Jun 12, 2025 on Shopify

Essential Grid Gallery, was the easiest gallery app to use, very user friendly. I can display my pictures and Youtube videos nicely and well sorted.

Kannauj Fragrance

May 29, 2025 on Shopify

MYFIRESIDE

May 27, 2025 on Shopify

Rony was quick to respond and very helpful even during off hours.

greeny International AG

May 22, 2025 on Shopify

Super App can only recommend it. The support is very helpful and responds very fast.

BuiltByBasil

May 21, 2025 on Shopify

Awesome app and worked exactly as needed the tech support is amazing.