Essential Grid Gallery App Review for Shopify

Customer reviews: Essential Grid Gallery

The Essential Grid Gallery app helps Shopify merchants create visually appealing product galleries with customizable grids. Reading reviews can help you decide if it’s the right tool for your store’s design needs.

Reviews (183)

Overall rating

4.9

5

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

Patriot Forge Works - Custom Metal Badge Hats & more!

Oct 15, 2025 on Shopify

very responsive and helpful support!

Leim

Oct 14, 2025 on Shopify

Love this app - it's exactly what I wanted. The support team is SO helpful - thank you!

Diamonds Beautyline

Oct 09, 2025 on Shopify

Very very helpful. Thank you so much

Chantal Handley

Oct 06, 2025 on Shopify

Does everything I need it to do. Easy to use. Highly recommend.

Francisco Rivas

Oct 06, 2025 on Shopify

Micah NYC

Oct 05, 2025 on Shopify

perfect so far! And support is immediate (live chat)

Tante Emma Online

Sep 23, 2025 on Shopify

Neeni Jewellery Design

Sep 22, 2025 on Shopify

Rony was exceptional in helping me navigate retrieving all of my lost photos from another app site that had closed down. Couldn't be happier with the instant support!!

Pamper Haus Design Shop

Sep 15, 2025 on Shopify

The customer service is very professional and attentive. They solve the problem quickly. It is a very good user experience.

The Resell Network

Sep 13, 2025 on Shopify

baluka mascotas

Sep 11, 2025 on Shopify

Es lo que estaba buscando. Tiene muchísimas posibilidades, no se acaba nunca. El servicio al cliente es excepcional. Me atendieron al momento por chat sobre una cuestión técnica.

findickjut.de

Sep 05, 2025 on Shopify

Die vielen Funktionen sind "fast" überwältigend und haben mich anfangs eingeschüchtert. Allerdings lernt man es, mit ein wenig Geduld doch sehr schnell. Und sollte man doch einmal nicht weiter kommen, ist der Support sofort zur Stelle und hilft direkt und leicht verständlich.

Alára World

Aug 28, 2025 on Shopify

If you are looking for a way to enhance your layouts in Shopify using grids. The support is also excellent!

Petomg

Aug 08, 2025 on Shopify

Great app! The customer service is exceptional—RONY quickly resolved my issue and guided me through the setup process. Highly recommend it!

Tottini

Jul 31, 2025 on Shopify

Anova Media

Jul 28, 2025 on Shopify

Not only is this app amazing, it flows so beautifully, but the customer service is so incredibly good. I have NEVER experienced such knowledgeable and helpful customer service agents!

Incommun

Jul 21, 2025 on Shopify

the owner replies within seconds and does everything he can to create the perfect view you havein mind 10/10 would recommend it !

GeyserSteam

Jul 17, 2025 on Shopify

I recommend going with this app! the support team is awesome. they answer quickly and help you set it up! i needed a lot of support to build the galleries for the store since it can get technical to set them up but they helped with every step and now my website look so MUCH BETTER! thank you Ramy and Asif for assisting me

UGC Brummie

Jul 17, 2025 on Shopify

Customer service answered straight away to let me know what I needed to do. Thank you

Interiorshop.sg

Jul 17, 2025 on Shopify

Generally a very versatile application and what's most important is the helpful staff to assist you.