Reviews: Essential Grid Gallery

Customer reviews: Essential Grid Gallery

Reviews (173)

Overall rating

4.9

5

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4

5
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1

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

SMD Graphics

Oct 06, 2024 on Shopify

Love it! This app has sooo many options and edits to choose from, very customizable. Support team are professional too. Highly recommend it

La Processó de Verges

Sep 27, 2024 on Shopify

Amazing service! We've just installed the app and they help with everything you need.

Cover Garage

Sep 25, 2024 on Shopify

Birgit Kiennast

Sep 24, 2024 on Shopify

even the free version is wonderful!

My Store

Sep 23, 2024 on Shopify

The setup was incredibly fast, and I had my beautiful Grid gallery in no time. I ran into a small issue, but the chat support responded within a second and resolved everything immediately. Super impressed with the speed and quality of the service – highly recommend!

MCM Frame

Sep 20, 2024 on Shopify

Customer service responded quickly, thank you very much!

The Outfitters

Sep 16, 2024 on Shopify

Excellent service. Helped a lot and answered all my questions in a way i can understand. one of the most helpful people ive ever had on apps in shopify :)

Balloon Bar YQR

Sep 15, 2024 on Shopify

able to assist when attempting to link, efficient and quick to repsond.

Kult

Sep 11, 2024 on Shopify

Great customer service. Helped me get exactly what i was wanting.

Preschooler Piano

Sep 10, 2024 on Shopify

Awesome App! And super quick customer service on the dashboard with devs on demand to tweak your grid gallery settings!

Ampwellbeing

Sep 10, 2024 on Shopify

Great support, quick and easy to install and the support desk got me up and running in miutes. Fab

WatermarkWaves

Aug 29, 2024 on Shopify

This is an excellent grid with tons of features. I only needed one grid display on my store right now so it's an excellent value also. I had one issue with dynamic collections, but they had it fixed before I could grant them access to my store. Great support with a great product. Thanks

Viktoria Simonë

Aug 22, 2024 on Shopify

Set it up super fast. Beautiful gallery. Got an issue, got resolved with chat support in a minute.

Jalin

Aug 20, 2024 on Shopify

Cyber Falcon

Aug 20, 2024 on Shopify

Pink Flamingos

Aug 19, 2024 on Shopify

I'm only a few hours in, but got very early AM help from Arifur to get me going on all the API stuff that I know nothing about. Excellent customer service!

Wild Lilli

Aug 19, 2024 on Shopify

We've just set up Essential Grid Gallery on our Shopify store using the free version. The intention is to scale up as more gallery images are available. We had a small glitch with the gallery on mobile. We reached out to support and they fixed it immediately. Aside from the initial issue it only took 30 mins to install and set up. Really impressed with both the ease of getting started and with customer support. Highly recommend.

LITA MATZ

Aug 18, 2024 on Shopify

対応が早い

Petit Papier

Aug 18, 2024 on Shopify

We had such a great experience exchanging with the EGG team, Rony was extremely helpful and very understanding and patient (we had a lot of requests and yet he went every single one of them like a breeze) I would totally recommend EGG fantastic app, fantasic team!

My Store

Aug 16, 2024 on Shopify

great customer service!