Reviews: Essential Grid Gallery

Customer reviews: Essential Grid Gallery

Reviews (173)

Overall rating

4.9

5

125
4

5
3
2
1

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

Bastion RC

Nov 18, 2024 on Shopify

Customer service is fast and exact. fixed my concern in seconds.

TrueRef

Nov 18, 2024 on Shopify

It's a great tool with tons of customization. Customer service was wonderful!

EZ DB's Designs

Nov 12, 2024 on Shopify

Merkattu.fi

Nov 12, 2024 on Shopify

I had several questions towards modifying some settings to get desired outcome to my multiple carousels. I got help straight away and were really satisfied with the support. Thanks!

Mahalo Coffee Roasters

Nov 10, 2024 on Shopify

Good app and quick service. Thank you!

Tiffany Busuttil Art

Nov 05, 2024 on Shopify

Fast reply and very helpful

Fated

Nov 01, 2024 on Shopify

Crk

Oct 27, 2024 on Shopify

Really good app

Warrior Plunge V2

Oct 26, 2024 on Shopify

I got super great customer service and especially since i was under a short dateline by my boss to improve the shopify website. I was so amazed.

Iron Sight Ammunition

Oct 24, 2024 on Shopify

Great support and the pics look great on my Shopify store!

Bogan Gift Co

Oct 20, 2024 on Shopify

Loving this app! It really has helped us add the additional functionality to our store that we needed, and it's easy to use. Another added bonus is that the tech team are quick to answer any questions and assist when you get stuck.

Color Spray Creations

Oct 20, 2024 on Shopify

This app is exactly what I needed. Its robust and allows me to create multiple galleries for a portfolio on my shop. Their customer service was very quick as well.

Favor Graphics

Oct 19, 2024 on Shopify

This app helps me to create a page showcasing happy customers with their photo reviews, and it has been a game-changer! The app is incredibly easy to use, and it offers a wide variety of layout and customization options, allowing me to present my customer reviews in a clean, visually appealing way.

Sneekico - Stealthy Healthy Yummy Snacks

Oct 16, 2024 on Shopify

issue resolved very quickly

All About Eve

Oct 15, 2024 on Shopify

Works great. Customer service also good and responds really fast.

King Pound for Pound

Oct 14, 2024 on Shopify

A top quality product. I needed a little bit of tweaking and the support staff was amazing. And even made suggestions on how I could further improve my page without me even asking.

VENI

Oct 14, 2024 on Shopify

The best CSR: Very Responsive, and they even helped on the backend. The best Grid app for Shopify!

KinkyFrog.cz

Oct 09, 2024 on Shopify

Very good app for creating a nice gallery or portfolio. It's handy, with only a few limitations in the free version. While other apps limit you to 10 or 12 pictures, this one lets you use 20, which is great! It takes some time to figure out where to set things up, and the UX could be a bit more intuitive and less scattered. But it gets easier after a while. There are some minor bugs, restrictions, and odd behaviors, but nothing major—unless you're a perfectionist like me. The support is kind and responds quickly. I recommend it!

The Salty Seabag

Oct 09, 2024 on Shopify

Tie-On Cable Labels UK

Oct 07, 2024 on Shopify