Essential Grid Gallery App Review for Shopify

Customer reviews: Essential Grid Gallery

The Essential Grid Gallery app helps Shopify merchants create visually appealing product galleries with customizable grids. Reading reviews can help you decide if it’s the right tool for your store’s design needs.

Reviews (165)

Overall rating

4.9

5

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What Merchants Think

The "Essential Grid Gallery" app is highly praised by merchants for its customizable and user-friendly interface, which allows users to create visually appealing galleries. The app is particularly noted for its outstanding customer support, which frequently assists users with setup and troubleshooting. Despite some initial learning curves and minor issues, the responsive support team ensures a smooth and satisfactory user experience.

Key Strengths

Outstanding and responsive customer support
Highly customizable and feature-rich interface
Ease of use and quick setup
Wide variety of customization options
Effective for creating portfolios and galleries

Common Concerns

Initial setup and interface can be slightly complex
Minor bugs and issues, especially with dynamic collections and mobile compatibility
Lack of clear information in the support area
Potential complications when attempting to uninstall the app

Final Thoughts

Overall, "Essential Grid Gallery" receives a warm reception from its users, who appreciate its robust features and exceptional customer service. While there are minor imperfections, the app is generally deemed highly effective and reliable for building customizable and elegant galleries on various platforms. The comprehensive support ensures users quickly overcome challenges, making the app a worthwhile investment for those looking to enhance their online presence.

Junéa Jewellery

Mar 17, 2025 on Shopify

Great service!

Nan International Media

Mar 12, 2025 on Shopify

Team is so helpful with fast response

Aurora Customs

Mar 12, 2025 on Shopify

Rony helped me with my issues that I was experiencing. Even though Shopify was being annoying, he still persisted through it and helped me get through the issue that I was having. :) Thanks! :)

Wall Art Pakistan

Mar 11, 2025 on Shopify

recommended

Wongs Jewellers

Mar 11, 2025 on Shopify

Brilliant app for displaying sleek and elegant collection imagery without taking up too much visual space on your pages. Very responsive and helpful devs too. Wish I found this sooner!

Candynu

Mar 08, 2025 on Shopify

Einfach anwendung und bei doch noch fragen netter und hilfsbereiter Kundensupport <3

Timber & Tulip

Mar 07, 2025 on Shopify

Rony was the best! Quick to respond and so helpful with my questions.

Ren Studio

Mar 06, 2025 on Shopify

Simple to use app with lots of features backed with excellent support!

Turbo Guitar

Feb 27, 2025 on Shopify

etoile totes

Feb 25, 2025 on Shopify

RONY was so helpful! He met me on google meet to better explain everything and helped me get the gallery running on our site.

Michael David Mayo

Feb 24, 2025 on Shopify

I searched through many apps to find a good masonry layout and finally found Essential Grid. I got it setup but needed some customization and their support team was quick to help and helped me design the exact skin that I needed for my site. The app navigation could be a little more user friendly, but its got a lot of customization that other apps don't seem to have.

Fiore Blue Antwerp YA VOF

Feb 18, 2025 on Shopify

Snelle service en goede hulp

CARIN

Feb 17, 2025 on Shopify

We installed this app to use the shoppable gallery feature. While the service can seem a bit complex at first, the customer support is excellent. SDS helped us resolve an issue with the shoppable gallery content within minutes. We’re still exploring the features, but it looks like this app has a lot to offer, especially for those willing to dive in.

Pet Market NYC

Feb 14, 2025 on Shopify

Support is always there to assist with anything that might arise, top notch software, and team!

Kimberlys Art Studio

Feb 14, 2025 on Shopify

Very helpful and fast support.

FloodKit

Feb 11, 2025 on Shopify

Fantastic Support! Great App

My Store

Feb 07, 2025 on Shopify

Outstanding Support from Ronyl. Ronyl went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise, my website is now running smoothly with the app.

skeppers

Feb 04, 2025 on Shopify

Superbe app!

Rêveluxe

Jan 30, 2025 on Shopify

Great service and quick responding from the app developers. Very nice and good experience with the app so far.

Louisiana Running + Walking Co.

Jan 29, 2025 on Shopify