Where Knowledge Meets Innovation
AI agent for store inquiries—automates responses, processes cancellations, and returns.
Running a small store means answering the same questions all day: where's my order, how do I return this, is this in stock. Ernest is an AI support agent that handles them for you — it learns your store data, policies, and products, then answers customers in your chat widget. With your approval, it can also cancel orders, start returns, and issue refunds after the customer confirms. When a question needs a person, it collects their email and hands it to your team.
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