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Customer reviews: Amazon Importer ‑ EniMoh

Develop by EniMoh

Reviews (70)

Overall rating
4.4

What Merchants Think

The "Amazon Importer ‑ EniMoh" app receives mixed reviews from merchants. Some users praise its ease of use, reliability, and efficiency in importing products from Amazon to Shopify. However, others report issues with customer support, account verification, and synchronization features, which affect their overall experience.

Key Strengths

  • Easy import of products, images, and variations from Amazon to Shopify.
  • Saves time for users in managing product listings.
  • Generally fast and reliable performance.
  • Cost-effective compared to other importers.
  • Helpful customer support at times.

Common Concerns

  • Issues with account verification emails not being received.
  • Synchronization problems and auto-sync feature failures.
  • Poor responsiveness and communication from customer support.
  • App ceasing to function after importing a limited number of products.
  • Temporary problems with importing certain product links.

Final Thoughts

Overall, "Amazon Importer ‑ EniMoh" proves to be a beneficial tool for merchants looking to import Amazon products into their Shopify stores. While many users appreciate the app's functionality and support, recurring issues with customer service and technical glitches suggest that the app may need improvements to enhance user satisfaction and functionality.

BINGNICK

Mar 13, 2025  on Shopify

Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience! I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!

Stylin Spirit

Sep 16, 2024  on Shopify

After I downloaded 10 items it stopped working and asked me to verify my account via the email they sent. Problem is that I never received the email. I reached out to support three times and was not responded to effectively. Additionally, the prices of the items were set to zero. There was nowhere in the settings to help problem solve this error. I really wanted to be able to use this app. It was easy to start with but then it stopped.

Charlie London | Leather Jackets - Vintage Biker Apparel & Accessories

Apr 08, 2024  on Shopify

The customer service was initially supportive during the installation of this app. However, I encountered significant issues with the sync system despite investing hundreds of hours and ensuring the auto-sync feature was active, but it failed to work effectively. Attempts to communicate through WhatsApp went unanswered, and my interaction with a customer service agent via web chat was abruptly terminated when they disconnected mid-conversation. I am generally reluctant to share negative feedback, but I feel obligated to inform potential new users about my frustrating experience and the considerable amount of time and effort I've wasted.

BRoadout JP | ブロアードアウト・ジャパン

Mar 25, 2024  on Shopify

No one responded to the question and it stopped working after importing 10 products.

Recre8HQ.com

Jan 30, 2024  on Shopify

A disaster from the time I downloaded it. Don't bother with this one. No answers to my repeated inquiries regarding setup. Vague pop-up window indicating some problem that was nowhere to be found in my profile or settings, inactive buttons to fix the problem leading me off to email or chat with customer service, but no one was home.

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