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EmberCancel

Develop by Shopify

$9.99

/ Month
Free plan available

"Automate Shopify order cancellations with real-time ShipBob integration."

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About EmberCancel

Launched May 19, 2026

Categories

Orders - Other

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

EmberCancel lets customers cancel orders before they ship. Checks ShipBob status in real-time.

EmberCancel connects your Shopify store with ShipBob to give customers a safe way to cancel orders themselves. When a customer places an order, a cancel button appears on their Order Status page with a countdown timer. If they click cancel, EmberCancel checks the ShipBob shipment status in real-time. If the shipment is still within your configured rules, the app cancels the ShipBob shipment, cancels the Shopify order, issues a refund, and tags the order for your records.

EmberCancel connects your Shopify store with ShipBob to give customers a safe way to cancel orders themselves. When a customer places an order, a cancel button appears on their Order Status page with a countdown timer. If they click cancel, EmberCancel checks the ShipBob shipment status in real-time. If the shipment is still within your configured rules, the app cancels the ShipBob shipment, cancels the Shopify order, issues a refund, and tags the order for your records. more
  • Real-time ShipBob status checking
  • Order Status page cancel button with countdown timer
  • Automatic cancellation, refund, and order tagging
  • Configurable cancellation rules
  • Merchant dashboard with activity log

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