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Customer reviews: ES: AI Back in Stock Notify Me

Develop by Shopify

Reviews (506)

Overall rating
4.9

What Merchants Think

The "EcomSend Back in Stock Alert" app receives generally positive feedback from merchants who appreciate its user-friendly nature and effective functionality. Most users highlight the ease of setup and its utility in managing restock notifications. Customer support is frequently described as prompt and helpful, with many users singling out support representatives by name for their exceptional service.

Key Strengths

  • User-friendly and easy to install.
  • Excellent customer support, frequently praised for quick responses and problem-solving.
  • Effective in saving time and growing the customer email list.
  • Customizable options that fit various business needs.

Common Concerns

  • Occasional issues with feature accuracy and customization limitations.
  • Some delays in resolving technical issues, especially during peak times.
  • Instances of misleading feature descriptions, notably in promotional materials.

Final Thoughts

Overall, the "EcomSend Back in Stock Alert" app is well-received as a valuable tool for managing back-in-stock notifications, especially appreciated by small business owners for its simplicity and effectiveness. While customer service is generally excellent, some users experience delays in resolving more complex technical issues. Despite a few noted drawbacks, the app remains a recommended solution for improving customer outreach and managing stock notifications.

eostore

Oct 14, 2025  on Shopify

Amazing support and great app

The Olive Tree

Oct 10, 2025  on Shopify

Best app, best customer service. just superb

DRAKAbeauty

Oct 10, 2025  on Shopify

Amazing service from CS agent Pia!

Girl Crush Inc.

Oct 09, 2025  on Shopify

Dress the bird

Oct 09, 2025  on Shopify

Supernem at sætte op og alt virker, som det skal. Supporten svarer hurtigt og er meget hjælpsom.

SAYAKA DAVIS NEW YORK

Oct 08, 2025  on Shopify

The Entertainer Pakistan

Oct 08, 2025  on Shopify

鎌倉紅谷 公式オンラインショップ

Oct 08, 2025  on Shopify

VP Merchants

Oct 07, 2025  on Shopify

Simple and straightforward app! Had fast help offered by Pia to redesign a bit the look. Happy

Anarias Atelier

Sep 29, 2025  on Shopify

super atentos e inmediatos

Lakinza K-beauty

Sep 27, 2025  on Shopify

Thanks Pia for your awesome customer support

Wildride Middle East

Sep 25, 2025  on Shopify

"Great app! I’ve just added it to my store, and I can already tell it’s reliable thanks to the excellent customer support. Shan was especially helpful in giving me access to the best features, and I’m excited to see how it works in action!

petfoodexpresslb

Sep 24, 2025  on Shopify

Hit Squad

Sep 23, 2025  on Shopify

Simple to setup, easy to integrate

Capy

Sep 23, 2025  on Shopify

ES Back in Stock has been a wonderful app for us-- It took us some effort to get our email domain auth set up so that we could send restock emails directly from our domain, but aside from that this app provides so much value for us while being a free app (understanding that it's a customer acquisition system for their other paid apps, etc.). The support team is also quick to respond and help us work through and challenges or issues we have. Thanks for offering this app to the ecosystem!

Ohio Clicker Die

Sep 23, 2025  on Shopify

It is an awesome app. it does exactly what I want with no fees. Support was super fast and helpful. I would definitely recommend this app to anyone who needs to add back in stock notifications to their shopify store.

Jennys RC LLC

Sep 23, 2025  on Shopify

Tatiana Queiroz

Sep 23, 2025  on Shopify

Excelente app!

The Belgian Chocolate Makers

Sep 22, 2025  on Shopify

The Pressure Chamber™

Sep 21, 2025  on Shopify

helpful app and helpful associate

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