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Customer reviews: ES Back in Stock Notify Me

Develop by Channelwill

Reviews (521)

Overall rating
4.8

What Merchants Think

The "EcomSend Back in Stock Alert" app receives generally positive feedback from merchants who appreciate its user-friendly nature and effective functionality. Most users highlight the ease of setup and its utility in managing restock notifications. Customer support is frequently described as prompt and helpful, with many users singling out support representatives by name for their exceptional service.

Key Strengths

  • User-friendly and easy to install.
  • Excellent customer support, frequently praised for quick responses and problem-solving.
  • Effective in saving time and growing the customer email list.
  • Customizable options that fit various business needs.

Common Concerns

  • Occasional issues with feature accuracy and customization limitations.
  • Some delays in resolving technical issues, especially during peak times.
  • Instances of misleading feature descriptions, notably in promotional materials.

Final Thoughts

Overall, the "EcomSend Back in Stock Alert" app is well-received as a valuable tool for managing back-in-stock notifications, especially appreciated by small business owners for its simplicity and effectiveness. While customer service is generally excellent, some users experience delays in resolving more complex technical issues. Despite a few noted drawbacks, the app remains a recommended solution for improving customer outreach and managing stock notifications.

KLEENMOTO

Jan 11, 2025  on Shopify

fast prompt service

AnalogueLab

Jan 11, 2025  on Shopify

Excellent and reliable app. Very responsive customer service.

Buff Cake Barkery

Jan 11, 2025  on Shopify

Super friendly , very accommodating ..

Gemloader

Jan 11, 2025  on Shopify

Awesome app with the best support. Thanks

GAIA Holistic Living

Jan 09, 2025  on Shopify

I've tried other restock alert app and this one is the best. I always find problem using those app that I installed, but this one is easy to follow. Their support is great! Very soon my problem get solved.

PrimeSelf

Jan 08, 2025  on Shopify

The Country Christmas Loft

Jan 04, 2025  on Shopify

Absolutely great idea with great execution. Support is always top shelf as well... answering very quickly

Ayma Active

Dec 26, 2024  on Shopify

Shan from the help crew was very knowledgeable and was able to help me with a complicated process. She was through with her explanation and was able to walk me through with no issues. thanks!

AROMIX

Dec 20, 2024  on Shopify

Adored Again

Dec 08, 2024  on Shopify

Celia Dee

Nov 27, 2024  on Shopify

Amazing customer service!! Very impressed I had small questions relating to how the app worked and integration onto the site. Each time I received a fast reply and extremely helpful and patient explanations. Really really appreciate your help!! Also the app is great and user friendly with many customizable aspects

MIKAFleur

Nov 23, 2024  on Shopify

Lehman Skincare

Nov 21, 2024  on Shopify

Excelente. Y la atención al cliente es genial!!

Celia Dee

Nov 19, 2024  on Shopify

Amazing customer service. Very impressed

Brown's Sports & Cycle Co. Ltd.

Nov 16, 2024  on Shopify

Always address any concerns very promptly

MATES.

Oct 30, 2024  on Shopify

cloudicos

Oct 27, 2024  on Shopify

great simple effective with good customer service. all you need for a small business restock app.

Gabiria

Oct 05, 2024  on Shopify

Muy buena experiencia con esta aplicación. Rápida y sencilla con una atención al cliente excepcional.

Blessed Light

Sep 30, 2024  on Shopify

I’ve tried multiple back-in-stock apps, but this one is by far the best I’ve found! The features are incredibly user-friendly, making it easy to manage notifications for products. What really sets this app apart is the support team—they are absolutely elite! They respond quickly and are always ready to help with any questions. Highly recommended!

MAGASIN VIVANT!

Sep 05, 2024  on Shopify

Very responsive support! They sorted out my problem in no time. Very happy with this app!

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