What Merchants Think

Merchants generally perceive the "[HumanPresence] Shop Protector" app as a useful tool in combating fake accounts and bot attacks. While some users experience technical issues or find the interface challenging, many appreciate the responsive and effective support received from the app's team. The service and customer support are frequently highlighted as standout aspects of the app's offering.

Key Strengths

• Effective protection against fake accounts and bots
• Responsive and helpful customer support team
• User-friendly interface for many users
• Quick installation and setup process
• Personalized communication and support

Common Concerns

• Issues upgrading the app after the free trial
• Confusion with understanding what the app is blocking
• Technical glitches such as endless loading and spinning wheel
• Instances where the app reportedly does not block all fake accounts
• Longer response time due to email-based support

Final Thoughts

"[HumanPresence] Shop Protector" is generally well-regarded by its users, especially for its ability to guard against fraudulent activities and its strong customer support. However, some technical and usability issues persist, particularly for users on the free version. Merchants are encouraged to reach out to support to resolve issues, as the team appears responsive and willing to assist.