At first we liked this app because the interface is very user friendly but after the free trial the app which is just their website wouldn't work to let us upgrade the account. Now we can't even log into the website at all. There's just an endlessly spinning wheel and it never even loads.

This app was very confusing to use granted we were on the free version but I couldn't tell what exactly it was blocking. It would just show a count without any details. Maybe we were using it wrong but it was definitely not intuitive by any means.

I have used this app for a few years now and have only had 1 problem but it was due to an update, that I hadn't performed. I contacted their support team and they were on it right away. They corresponded with me and took care of everything. That doesn't happen these days so, Yes, I am very happy with this APP and Felix who was my contact.

They've been very responsive and helpful. The email form of communication takes a bit longer than chat support, but feels personal. They offer helpful suggestions.

Thank you for your application, as it was the only way we found which was effective at protecting us against fake accounts! Highly recommend!

Absolutely sound team. They helped me get our forms fully protected against bots. They truly went above and beyond to keep us happy with their app. Very grateful customer.

Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!

i just downloaded the app. smoothly installed it. i had a doubt and their customer service has been quick and precise. no need to do anything to get the result done. spam mail stopped right away. perfect!

We downloaded this app last week to try and fix an issue we've been having with fake spam accounts being created on our website. I has not helped at all. It doesn't even seem to be picking up all all of the accounts being created since it says that there is a total of 2 created total despite the fact that we just had another 20 fake accounts pop up all at once. I will take down this review if they help me solve the issue, but so far this app feels like a waste of time and energy.

We installed this app because we had a 'bot' attack, it was making thousands of customer accounts each day and putting fraudulent orders through. We tried many apps but this was the only one that could help. We reached out for support and they helped immediately. I can't recommend them highly enough. Thank you Julius.

I installed the app and followed all the instructions to protect my store from bots. Unfortunately despite everything being setup the bots are still signing up every hour. It hasn't helped in any way at the moment. I will modify the review if the situation changes.

Great app and support service. Started using Shop Protector last month due to a large number of fake accounts, seems to be working well!