eConfirm ‑ Order qualification

Develop by Shopify

Free plan available

AI-powered order verification app for Shopify, reducing cancellations and fraud.

About eConfirm ‑ Order qualification

Launched Feb 17, 2026

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

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Description

Voice-AI order qualification with telephony to improve merchant response and conversion

This app helps merchants qualify orders using AI voice agents and built-in telephony. It automatically calls customers to confirm intent, validate order details, and handle common questions before fulfillment. By filtering unqualified or fraudulent orders early, merchants reduce cancellations and manual follow-ups. The app integrates with Shopify workflows to ensure only confirmed orders move forward, saving time and improving operational efficiency.

AI agents automatically call customers to confirm orders before fulfillment
Order intent and detail verification to reduce cancellations and invalid orders
Built-in telephony with call handling, retries, and voicemail detection
Shopify order status updates based on call outcomes and confirmations
Call logs and order qualification results visible directly in the platform admin