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Customer reviews: EcomRise: Upsell & Bundles

Develop by EcomRise

Reviews (299)

Overall rating
5

What Merchants Think

Merchants have generally expressed high satisfaction with "EcomRise: Upsell & Bundles". The app is praised for its ease of use, swift integration, and comprehensive features that greatly enhance e-commerce functionality. Moreover, the dedicated customer support team, particularly individuals like Anna, Jade, and Susan, is frequently commended for their quick and effective assistance, significantly enhancing the user experience and resolving issues promptly.

Key Strengths

  • User-friendly and easy to set up.
  • Effective in increasing Average Order Value (AOV) through upsell and bundling features.
  • Seamless integration with Shopify stores and themes like Kalles.
  • Responsive and helpful customer support team, praised for fast and effective service.
  • Regular updates and feature expansions that enhance store management and sales initiatives.

Common Concerns

  • Issues with theme updates not retaining original customizations.
  • Some users report problems with buggy updates and insufficient testing before release.
  • Not all users have experienced smooth interactions during updates and installations.

Final Thoughts

Overall, "EcomRise: Upsell & Bundles" is highly recommended for Shopify store owners seeking to enhance their sales and store management capabilities. While there are occasional concerns regarding app updates and theme data retention, the positive feedback on functionality and customer support makes it a valuable tool in the e-commerce domain, especially for those who leverage its full range of features.

Aquawaterfilter.nl

Aug 18, 2024  on Shopify

Thanks to andy for helping me! he was quick and helpfull. hes team did great job!!

Jynee

Aug 18, 2024  on Shopify

I like this app, and the customer service is top-notch. Thanks to Andy for his help :)

Nuran Prestige

Aug 18, 2024  on Shopify

Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!

Home Treasures

Aug 17, 2024  on Shopify

I have come across a gold mine, the amount of work that has been taken away by this app is unreal. plus the staff are straight on it to sort things out and in a kind and caring matter. You have one valued customer right here. Thank you. A special thank you to Susan who has given more extra assistance without me asking to better the outcome. Thank you.

Prominent Shop

Aug 16, 2024  on Shopify

la app funciona genial

NPC Society

Aug 13, 2024  on Shopify

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Elise was also very good at helping me get set up! Thanks!

Amr Salah fashion store

Aug 12, 2024  on Shopify

انهم حقن رائعون تم الرد عليا في أسرع وقت هذا الدعم الفني رائعون

Speenwinkel B.V.

Aug 06, 2024  on Shopify

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

InkShadow

Aug 03, 2024  on Shopify

I just installed EcomRise today, and I'm already impressed! The app is easy to use and packed with powerful features that are perfect for my Shopify store. The highlight, however, was the exceptional support from Caroline. She was incredibly helpful and patient, guiding me through everything smoothly. Highly recommended!

Ma housse de chaise

Aug 02, 2024  on Shopify

Parfait ! Je recommande fortement :)

Element Padel

Aug 01, 2024  on Shopify

great app and great customer service !

Boeken-outlet

Jul 31, 2024  on Shopify

amazing customer service. We had an issue with the app and within 24 hours it was fixed!

PLUSH PURR

Jul 29, 2024  on Shopify

thanks for your help jade.

Tastefully Olive

Jul 26, 2024  on Shopify

I had an exceptional experience with EcomRise Support Representative Andy. His professionalism, deep knowledge, and dedication were outstanding. Andy quickly resolved my issues and provided insightful advice that enhanced my understanding. His friendly demeanor and patient assistance made a significant impact. Andy’s exceptional service is a testament to EcomRise’s commitment to customer satisfaction. Highly recommend!

Magasin de Patio et Terrasse en Composite

Jul 26, 2024  on Shopify

Sukani's

Jul 26, 2024  on Shopify

Jade was super helpful with some design changes! App is easy to use overall and hopefully they keep adding more to it!

MotoFreaks

Jul 23, 2024  on Shopify

It performs smoth and fast. Pricing is also not so expensive and in combination of a theme from "The4 Themes" it makes many things really esay and handy. Updating a Theme was never easier! The extensions work well. The support is also fast and very friendly!

Pinkkode

Jul 22, 2024  on Shopify

thanks jade for help

KOA

Jul 22, 2024  on Shopify

Andrew from Ecomposer was amazing! helped me with the branding and the know-how for how to operate

fatplant.de

Jul 21, 2024  on Shopify

Quick set up and easy to use! I had a small problem with my theme but Andy from Ecomposer helped me immediately and solved my problem shortly after texting over the chat function. 10/10

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