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Customer reviews: EcomRise: Upsell & Bundles

Develop by EcomRise

Reviews (300)

Overall rating
5

What Merchants Think

Merchants have generally expressed high satisfaction with "EcomRise: Upsell & Bundles". The app is praised for its ease of use, swift integration, and comprehensive features that greatly enhance e-commerce functionality. Moreover, the dedicated customer support team, particularly individuals like Anna, Jade, and Susan, is frequently commended for their quick and effective assistance, significantly enhancing the user experience and resolving issues promptly.

Key Strengths

  • User-friendly and easy to set up.
  • Effective in increasing Average Order Value (AOV) through upsell and bundling features.
  • Seamless integration with Shopify stores and themes like Kalles.
  • Responsive and helpful customer support team, praised for fast and effective service.
  • Regular updates and feature expansions that enhance store management and sales initiatives.

Common Concerns

  • Issues with theme updates not retaining original customizations.
  • Some users report problems with buggy updates and insufficient testing before release.
  • Not all users have experienced smooth interactions during updates and installations.

Final Thoughts

Overall, "EcomRise: Upsell & Bundles" is highly recommended for Shopify store owners seeking to enhance their sales and store management capabilities. While there are occasional concerns regarding app updates and theme data retention, the positive feedback on functionality and customer support makes it a valuable tool in the e-commerce domain, especially for those who leverage its full range of features.

themiraclebrands.com

Oct 09, 2024  on Shopify

I had an exceptional experience with Mie Tran from the Ecomrise app support team. Her expertise and dedication were instrumental in helping me navigate the Ecomrise app. Mie provided prompt assistance, clear guidance, and went above and beyond to address my needs. I truly appreciate her support and highly recommend her for anyone seeking help with Ecomrise

MRC STORE

Oct 02, 2024  on Shopify

QUEST XO 🍫 Chocolate

Sep 30, 2024  on Shopify

I'm so grateful for Eric's help. I was having trouble finding certain settings and he was very quick to jump in and assist me. Also very thankful for his friendliness.

Bijoux Egypte

Sep 30, 2024  on Shopify

Superbe application. Susan a su me conseiller rapidement, elle a été très efficace, je recommande.

HiddenDrip

Sep 30, 2024  on Shopify

Jade is a real G

Euphoric Bodhi

Sep 28, 2024  on Shopify

Great, Fast & Sufficient customer support received from Susan. Thank you so much for making it super easy to use your app.

Tumlo

Sep 26, 2024  on Shopify

Jade was fantastic!

Zealution

Sep 20, 2024  on Shopify

nice app with clean design and many features, eric was also great help

Village Fresh

Sep 19, 2024  on Shopify

Great Service!

Bitpocket

Sep 19, 2024  on Shopify

Andrew helped me with my issue in no time at all. Thanks!

Athletics Area

Sep 17, 2024  on Shopify

Good help from Eric

AMA

Sep 17, 2024  on Shopify

Very fast support Team. Thanks to Elise we were able to handle a problem very quickly due to her quick and helpful response.

Nivia Sports

Sep 17, 2024  on Shopify

Great app with excellent customization options!

Cartel Tool Co

Sep 16, 2024  on Shopify

loving it, and the support is great. Jade has helped with some customizing support and is a great help!

themiraclebrands.store

Sep 16, 2024  on Shopify

I had a fantastic experience with Susan from Ecomrise Help Support. She was incredibly helpful in resolving my issue quickly and efficiently. Her professionalism and expertise made the process smooth and stress-free. Highly recommend her for excellent support!

Babyamore

Sep 16, 2024  on Shopify

Awesome app

Unxit

Sep 16, 2024  on Shopify

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Eric was also very good at helping me get set up! Thanks!

Lost Storm

Sep 12, 2024  on Shopify

Jade was very helpful with setting up some of my setting.

AMOROUSDRESS

Sep 11, 2024  on Shopify

Jade was amazing and super fast. Resolved inquiry within minutes thank you! Totally recommend app and team

AZA FASHION

Sep 10, 2024  on Shopify

Great app, wish we knew about it earlier! We now use the bundle extensions but will be looking to make use of some of the other functionalities it offers. A point to highlight is their friendly and responsive support. A special thanks to Jade, who addressed our request promptly and sorted it within minutes. Would definitely recommend!

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