Eric is absolutely amazing at what he does! Not only is he incredibly skilled and efficient, but he’s also one of the nicest people I’ve worked with. He goes above and beyond to help, always responds quickly, and makes everything so easy to understand. You can tell he genuinely cares about doing a great job. Highly recommend working with him he’s a total gem!

Ecomposer’s support is top-notch specially with luna. Whether it’s a small issue or a question about the app’s functionality, they provide detailed responses and go the extra mile to address any concerns.

I want to specifically highlight Caroline for her exceptional support. From the moment I reached out, she responded with remarkable speed, clarity, and professionalism. What impressed me the most was that Caroline didn’t just provide generic advice — she personally visited my website, reviewed the issue in both desktop and mobile views, and even sent back annotated screenshots to illustrate exactly what was wrong. Her level of attention to detail and willingness to go the extra mile reflects deep expertise and genuine care for the user experience. Thanks to her, we resolved a mobile layout issue that had been frustrating us for days. This kind of support is rare, and it shows how committed the EComposer team is to helping merchants build better storefronts. Thank you, Caroline — and thanks to the EComposer team for such a powerful and flexible tool. Highly recommended.

Super easy to use and customer support is always available and quick to answer any questions! Really helping me with my sites rebuild, will be completed in no time!

Olivia sorted the problem i had before i could even blink! without her i would've uninstalled the app. Thank you Olivia!

The EComposer page builder has proven to be an easy way to create a good-looking website for our business. Andy helped me instantly every time I had doubts, he even provided a video-tutorial tailor-made for my case. So basically, best customer service experience ever! Thank you!

Nice app for Designers Best customer experience

super helpful customer service! they are always there to answer questions. so far so good using ecomposer to get my store off the ground.

Thanks for the help to the manager Andy. I really like this manager, he always provides help quickly and with the highest quality.

Easy to work with and great support

Best app on shopify! I have a professional website thanks to them! And I want to give a special Shout out to Anna from customer support! Dont wait download.

Got support from Luna. Really appreciated!

I was helped immediately and the issue with loading my pages was resolved. That's how you take care of customers!

Great app, templates very useful, really easy to use and Hana provided amazing customer support. Would recommend.

Nice app, nice team. Thank you Andy!

Very effective and efficient response

It is truly disappointing to see that this company has replaced human interaction with automated responses. When a human representative does respond, they simply send a link, leaving the customer to resolve the issue independently. The quality of your service has been steadily declining. Considering the price, it's also surprising that none of your themes include a header, while your competitors do offer this feature. I used to appreciate your service, but unfortunately, I can no longer recommend it. It’s time for me to move on to other, more affordable and comprehensive apps.

Huge thanks to Jade for the incredible support! Ecomposer is hands-down the best Shopify page builder I've ever used - and their customer service is next-level. Every time I have an issue, the team responds lightning-fast with actual solutions. 10/10 would recommend!

My problem was resolved quickly and completely. The interaction with Luna in customer service was friendly and helpful.

I have always have great experience with Ecomposer. The team is very fast to respond to the issue and fix them very fast as well. Thanks @Eric & @Jade for helping.