It is truly disappointing to see that this company has replaced human interaction with automated responses. When a human representative does respond, they simply send a link, leaving the customer to resolve the issue independently. The quality of your service has been steadily declining. Considering the price, it's also surprising that none of your themes include a header, while your competitors do offer this feature. I used to appreciate your service, but unfortunately, I can no longer recommend it. It’s time for me to move on to other, more affordable and comprehensive apps.

I kept reporting for this again and again. They have kept a watermark and I saw no code on my Shopify for the same and have also reported to support and the support didn't support me properly so I had to post this. Not trustworthy

Die App ist leider sehr unübersichtlich und wurde daher von uns wieder deinstalliert. Dabei haben wir exakt die Anweisungen zur Deinstallation befolgt und es bleibt dennoch Code in und verschiedene Dateien zurück. Was zu Problemen im Frontend führt. Der Support liest unsere Nachrichten offensichtlich nicht vollständig oder ist nicht in der Lage korrekte und ausführliche Antworten zu geben. Alles in Allem eine wirklich schlechte Erfahrung mit der App.

Yes, the app is okay to use—pretty much like any other page builder out there. BUT if your product has any kind of variant picker, do not waste your time. This app lacks the most basic functionality: changing images to match the selected variant. That’s a deal-breaker for any product-based website. It's 2025—this should be a standard feature, not a missing one.

The damage to our store persists, despite changing the theme.

non e possibile associare un prodotto è a caso

Man ändert 3 Wörter auf 2 Seiten und soll dafür DAUERHAFT 19 EUR im Monat bezahlen. Ich such mir eine Alternative. Kann nur jedem von dieser App abraten.

terrible experience, there is no auto save and after 4 hr of works, it crashed and all work lost. never reccomend, i dont know how they get so much 5 star.

I have encountered a problem and I don't know how to solve it I downloaded this tool and I want to use it for the entire store but at the moment I was busy, I cancelled downloading the tool and cancelled the modifications but unfortunately the products page was not returned to what it was even though I removed the tool What is the solution?

Sadly, I cannnot say I've had a great expereicne with the Ecomposer support. They tend to struggle with English. If they get frustrated or stuck, they will simply ignore you. One support agent told me they didn't care because they have so many 5 stars. The app also advertises a "Dedicated Account Rep" for the 99.00 plan. This is a total lie. It's been a month, We've asked at least a dozen time. They just ignore. Now, the page builder is great. It's a great App. BUT BE AWARE - Support is ONLY great if you make sure to NEVER EVER get frustrated if they can't fix a few links over 4 hours time. Because if you do, they will let you hang. And, that's bad business no matter how many 5 stars you have.

Website would change in between edits without my discretion, product page would break and support are pretty terrible at understanding what you need fixing. After stating I needed the product on the product page fixing, they asked me if the testimonial section was the area I needed fixing.

Please do not install this app. This app injected code that ruined our site, after installing it nothing was working...NOTHING! Our menu is gone, products not displaying, the shop is not working, same with menus, footer. Every hour the site is down cost us money. Now we don't know what to do to go back and have the site functioning again. We will need to spend money with a developer to get the site back. Apps like this shouldn't be even allowed, the damage caused is considerable, there's no easy way back to recover what you have built. Even the support doesn't know what happened and how to fix it.

It's not compatible with RTL, and I wasn't able to use other plugins with my theme, like a translator app or a bundle creator app. I wasn't even able to edit anything in the code, like to change a certain I don't know, it was supposed to make my experience easier, but it just didn't.

It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions. Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days. This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month. I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil. They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.

dear lord... never more in my life,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thought I had found a godsend as I believe shopify's standard website editing tools to be pretty clunky and boring. Unfortunately after a few days of use the edits i made on the app were not reflecting on the published web page. I reached out to customer support for help, and was told the problem had been fixed. The problem had most definitely not been fixed, which i relayed back to the customer support agent i was dealing with. This happened three more times. Finally i got an email back that had fixed my problem. Guess how. They deleted half of the contents of my page which i had spent hours adding. Voila! That'll do it! Absolutely criminal that these people are paid to work in the CS industry

Website Leistung ist selbst nach einer professionellen Optimierung im Keller, App hängt sich ständig auf und lässt keine ordentlichen Übersetzungen zu, falls man dies doch wünscht, zahlt man gleich doppelt so viel. Die Leistung ist den Preisen nicht angemessen, kauft euch ein Premium Theme, dafür bezahlt ihr einmalig und besitzt es für immer, außerdem bleibt die Performance eures Shops stabil und ihr habt genauso viele Design Möglichkeiten wie mit diesem Builder.

Not recommended. Makes the page very slow to load, which is not optimal for SEO. When I was about to remove the app, the page broke so that support had to spend a few hours fixing it. :(

Too many glitches happened. Not easy to use. And the drag and drop function is awful. Tried using their support team, who couldn't help at all. And every time I had to start with a new support person from the start, for the same issue