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Customer reviews: eBay Integration ‑ DPL

Reviews (477)

Overall rating
4.9

What Merchants Think

Merchants generally express positive feedback regarding the "eBay Integration ‑ DPL" app. Many users appreciate the seamless integration process between Shopify and eBay, noting the user-friendly interface and the efficiency it brings to managing product listings across platforms. A significant number of reviews highlight the app's ability to streamline operations and resolve inventory management issues effectively, making it a valuable tool for sellers looking to expand their reach on both eBay and Shopify.

Key Strengths

  • Seamless integration between Shopify and eBay.
  • High-quality customer support with fast response times.
  • User-friendly interface that simplifies listing products and managing inventory.
  • Effective in maintaining consistent inventory levels across platforms.
  • Support for bulk uploads, saving time on product listings.

Common Concerns

  • Occasional glitches and lagging in the interface.
  • Some limitations in syncing all item specifics.
  • Support response time could be slow for a few users.
  • Initial setup and learning curve for new sellers.

Final Thoughts

Overall, "eBay Integration ‑ DPL" is a well-received app that delivers on its promise of streamlining e-commerce operations between Shopify and eBay. Despite minor concerns related to glitches and setup, the app is praised for its robust customer support, ease of use, and effective inventory management features. It stands out as a highly recommended solution for merchants seeking to simplify their multichannel retail process.

Titanium Surron

Aug 07, 2024  on Shopify

LOVE THIS APP. I could not have set up my ebay store without this app. The customer support is amazing. Above and beyond expectations. Simple to use. The support will gladly walk you through ANY and ALL issues you may have. 5 stars!!!!

Kriegerdruck

Aug 07, 2024  on Shopify

Bin sehr zufrieden hatte ein Problem da alles auf Englisch ist, aber der Support konnte mir sofort helfen. Ansonsten alles super

Dorset Jewellers

Aug 06, 2024  on Shopify

Thank you Surya, Very helpful quickly solved my issues I was having. With people working for DPL like this i will be sure to stay using there app for a long time!.

Airman's Exchange

Aug 06, 2024  on Shopify

This app is versatile in many ways. It takes a while to get used to but the support is helpful and walks you through each step. I highly reccomend that you use this app and ask for the help of the support team as soon as possible if you are new here. They will make it many times easier.

Bennimarceau

Aug 02, 2024  on Shopify

I would recommend this app because it is easy to use and the support team are very helpful. Thank you

Midnight Rose Emporium

Jul 29, 2024  on Shopify

Great app, does exactly what I needed it to do. Easy to set up and use. Support is fantastic, when I had a small setup issue I was able to jump on a call and get it resolved in minutes. Would highly recommend.

Calciatori2016_Store

Jul 29, 2024  on Shopify

Ottima assistenza via chat in Italiano, Sto provando questa App da qualche giorno, e finora non sto avendo nessun tipo di problema, l'assistente è stato anche molto chiaro e gentile a spiegarmi come funziona

Personalise4uLtd

Jul 24, 2024  on Shopify

Having searched and tried other Apps to publish, integrate and manage my Shopify listings to eBay I was about to give up. They all had issues, expensive and not very easy to use. Then I found eBay Integration by DPL and it is amazing. It does exactly what I need, it is easy to use and very cost effective. Having used support a couple of times I have to say that on both occasions the response time was so quick and the solution and help was wonderful. Very impressive Keep up the great work Paul

Adventure Parts

Jul 23, 2024  on Shopify

Just we aware that this app does not support variations in eBay Motors. It claims to have eBay Motors support but one of the major limitations with the system is that they do not allow variants. Even Google Shopping feeds take the variant name and sku and append it to the end of the title to make them unique. This system also does not allow you to use the Shopify SKU as the MPN in eBay which is a big deal when people search for parts. I have the inventory syncing with Shopify which is a huge help but the rest of the features I cannot use.

Results Laser Clinic Skincare & Laser Online

Jul 22, 2024  on Shopify

So far a good experience with installation and setup, also great customer support options for any questions I have had.

Sublimation Magic

Jul 22, 2024  on Shopify

Easy to use, works perfectly. I have used customer support a few times & they have helped me right away

Little Flower Soap Co

Jul 10, 2024  on Shopify

Very impressed with their customer service. Not only did they hop on chat right away but then offered a meeting via Google Meet to share screens to help me overcome an obstacle with set up. It was quick and easy to fix and then they offered me a credit for a few months that i had the application installed but did not use it. I would consider that above and beyond. Pluse now that its working for me its very impressive, fast and efficient way to add my shopify catalog to Ebay. I'm a fan.

Amatoria Fine Art Books

Jul 09, 2024  on Shopify

We've had a really excellent experience with DPL. The tools are efficient, easily adapted, and when we hit a wall, the agents were knowledgeable and solved our issues. We rely on eBay for a good portion of our business and the DPL app enables Shopify and eBay to work together. We're really happy with the service.

Oneway77JC

Jul 08, 2024  on Shopify

This app is fantastic! I was really impressed by the support and assistance provided, as well as how the app functions. I particularly appreciated learning about the single source of truth within the application’s functionality.

Stuff4You

Jul 08, 2024  on Shopify

We are a small business with plenty of various items. Majority of the time we spent recently on uploading products on different accounts (EBAY, Shopify) we had to double handling the work. This app reduced the time of uploading the products drastically. We are still new to it although it seems we will stay longer with this product. Additionally customer service was really supportive as initially we struggled to set up connection - which ultimately was due to us incorrectly setting up the account. so far we recommend thank you

beauty and beyond shopping store

Jul 08, 2024  on Shopify

i absolutely love this app it is easy to navigate and the customer service was outstanding and help me when i was having trouble.

M4 Minimoto

Apr 29, 2024  on Shopify

Since Shopify pulled the plug on ebay intergration the first app I tried was useless, wasn't syncing properly 3 months later if at all. I have been using this app now for a few days and was realtively simple to set up the intergration - I did have a little grief getting the 15 existing listings to sync so decided just to end those on ebay starting a clean slate putting the products from shopify to ebay. So far so good, orders come through quickly. The only thing I know they are looking at is VAT sync, for me I sell both 20% and Zero rated and I do sell internationally so i did have to edit the vat rate in ebay after the upload - easy to do in bulk editor but I have been told its in hand. Overall a great app and great chat support

Findyourvibestore

Apr 17, 2024  on Shopify

Kusum IS BY FAR THE BEST HELP I HAVE EVER HAD IN MY YEARS OF LIFE! SHE IS SOOOO SMART AND FIGURED MY PROBLEM OUT SO FAST. BECAUSE OF HER I AM STAYING WITH THIS APP! And the app is good too! What a wonderful kind woman! I am blessed to have met her. What took me 2 days of aggravation was solved in 20 minutes! Thanks so much! Brandi Lynch

Hollies Haberdashery

Mar 22, 2024  on Shopify

Not great for me - This product will import all products from shopify including archived products and products not live on the website making it really hard to use. There is a chat support feature but no-one is there to speak to you so all in all not a great service for me.

Elite 4 Card Shop

Feb 24, 2024  on Shopify

Works great for my Card Shop! I bulk upload everything on eBay and then import all my new listing into my Shopify store. The inventory syncing between both stores is pretty much everything I could ask for! I can’t wait to see what else comes out in future updates!

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