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Customer reviews: eBay Integration ‑ DPL

Reviews (476)

Overall rating
4.9

What Merchants Think

Merchants generally express positive feedback regarding the "eBay Integration ‑ DPL" app. Many users appreciate the seamless integration process between Shopify and eBay, noting the user-friendly interface and the efficiency it brings to managing product listings across platforms. A significant number of reviews highlight the app's ability to streamline operations and resolve inventory management issues effectively, making it a valuable tool for sellers looking to expand their reach on both eBay and Shopify.

Key Strengths

  • Seamless integration between Shopify and eBay.
  • High-quality customer support with fast response times.
  • User-friendly interface that simplifies listing products and managing inventory.
  • Effective in maintaining consistent inventory levels across platforms.
  • Support for bulk uploads, saving time on product listings.

Common Concerns

  • Occasional glitches and lagging in the interface.
  • Some limitations in syncing all item specifics.
  • Support response time could be slow for a few users.
  • Initial setup and learning curve for new sellers.

Final Thoughts

Overall, "eBay Integration ‑ DPL" is a well-received app that delivers on its promise of streamlining e-commerce operations between Shopify and eBay. Despite minor concerns related to glitches and setup, the app is praised for its robust customer support, ease of use, and effective inventory management features. It stands out as a highly recommended solution for merchants seeking to simplify their multichannel retail process.

Antikhandel-Stuttgart

Mar 07, 2025  on Shopify

Eine sehr gute App. Genau so hatte ich es mir vorgestellt. Alle Daten werden zügig Verarbeitet, beziehungsweise importiert oder exportiert. Der Support ist der Wahnsinn, Jederzeit erreichbar und innerhalb von Wenigen Minuten Ist jemand da. ( Teilweise auch Sonntags ) Ich bin mehr als nur zufrieden. Ich habe viele Jahre nach solch einer App gesucht, und bin fast verzweifelt………. Diese App ist ihr Geld auf jeden Fall wert, wenn man bedenkt, wie viel Arbeit man sich erspart…….. Mein, dann geht an die Support Mitarbeiter wie HEM und auch an alle anderen die mir stehts geholfen haben. Gruß Antikhandel-Stuttgart

Circuit Werks

Mar 06, 2025  on Shopify

Good app for my intended use and purpose of importing. You will still have to edit because it is not one for one like the marketplace, but it beats completely doing it manually. -Ryan

AMAFHHA.SHOP

Mar 05, 2025  on Shopify

Kusum is a wonder full person with complete knowledge and friendly helped me all the way, I hope this person is very useful for the company, thanks once again Mis Kusum good luck all the way

The Outdoor Store

Feb 27, 2025  on Shopify

Great app, easy and makes life easy. Only thing I wish to allow you to do was eBay normal listings alongside eBay automotive at the same time

Techsel Shop

Feb 26, 2025  on Shopify

"Hem provided a fantastic onboarding experience, making the process incredibly smooth. The app's ability to efficiently import items and synchronize sales across platforms is impressive. I had a previous issue where eBay template imports resulted in misaligned pages. However, Nirmal from the DPL team contacted me today, February 26, 2025, and confirmed the fix. I re-imported my stock, and everything is now functioning flawlessly. I'm extremely grateful to the entire team for their quick and effective support." Great work Team DPL

Moral Threads Quilting

Feb 25, 2025  on Shopify

Thanks so much for the support in getting my small shop moved to Ebay. I'm leaving the Etsy platform because there were no help. They would not even chat or let me call them. Surya popped right up and offered to help me without me even asking. He checked back several times as I sent questions to give me direction. I'm happy for this and thankful. Jacquie Moral Threads Quilting LLC

La Mode Luxe

Feb 25, 2025  on Shopify

Kusum was very very helpful and step by step talked me through my issues my issues and helped me to understand and resolve them as i am a new online seller this was vital support for me and she provided top class support. Thank you - I'm very pleased.

AMAFHHA.SHOP

Feb 21, 2025  on Shopify

Hem is a wonder full person with complete knowledge and friendly helped me all the way, I hope this person is very useful for the company, thanks once again Mr Hem good luck all the way

Techsel Shop

Feb 21, 2025  on Shopify

Hem was fantastic during onboarding, making the process very easy. The app is efficient for importing items and syncing sales across platforms. However, there's a critical issue with eBay templates. The app doesn't correctly process them, which is a significant problem if you rely on custom store designs. The developers acknowledge the problem but have offered no clear solution or timeline for resolution. We've successfully used Lionz and Tuecas apps, which handled eBay templates without issues. While the app's core functionalities are excellent, the template issue makes it unsuitable for users with custom eBay store designs.

My First Gift

Feb 19, 2025  on Shopify

Tricky navigating words for first time sellers and knowing what things mean but once all boxes ticked the integration process to ebay was easy. Quick customer service also.

sammi

Feb 18, 2025  on Shopify

Kusum is extremely patient knowledgeable and helpful. I would highly recommend Kusum to solve any of your problems. Thank you so much for your excellent customer service!

Techsel Shop

Feb 17, 2025  on Shopify

Hem was great walked us through it with ease. Just waiting on a slight adjustment to be made at this moment as it does not seem to play nice with our ebay template but they have assured us it will be corrected i will update in due course.

SmartPhoneZubehör.com

Feb 14, 2025  on Shopify

Habe die App neu installiert und mir wurde bei den anfänglichen Problemen vom Support sofort kompetent und schnell geholfen. Problem gelöst und ich bin happy. Kann ich nur weiterempfehlen. Und die App selbst, mit der Integration von Ebay in Shopify ist topp :) Alles total übersichtlich, gut strukturiert und schnell zu verstehen. Kann ich nur weiterempfehlen.

AussieSummerDesigns

Feb 13, 2025  on Shopify

Nirmal was a great support, He was able to guide me through setting up my ebay. He was very professional and polite and made it very easy. I am very happy with the service i received today.

ArtFuzz.com

Feb 11, 2025  on Shopify

Kusum was very helpful to help me understand that how we can continue uploading products that errored out to ebay

Outdoor Caravan and Marine

Feb 11, 2025  on Shopify

Thanks to Nimral we were able to upload from shopify to ebay , he gave us simply and easy to follow instructions to follow that worked.

The Detailing Lodge

Feb 09, 2025  on Shopify

Only been using it for an hour and already the hel pI have received has been incredible. Listed my first 5 integrated products to ebay so yes so far so great !

Silvercryer

Feb 06, 2025  on Shopify

Fantastic app, quick to upload and you can upload a few at a time which helps you do what you want with the listings without getting swamped. Great in-app chat service as well with fast answers to all your questions.

La Mode Luxe

Feb 05, 2025  on Shopify

Pratik was very very helpful and step by step talked me through my issues my issues and helped me to understand and resolve them as i am a new online seller this was vital support for me and he provided top class support. Thank you - I'm very pleased.

Quality is Key Decor

Feb 04, 2025  on Shopify

So far so good! We have been receiving great help and service via chat, which is a major plus as we have 4000+ listings. Looking forward to leaving a more thorough review once we have been using it for a least a full month.

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