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Customer reviews: Geolocation Redirects Geo:Pro

Reviews (107)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Geolocation Redirects Geo:Pro" to be an effective tool for managing multi-country stores by properly redirecting customers to the appropriate regional sites. The simplicity and ease of use are frequently highlighted as key benefits, although some users have reported issues with technical support and feature limitations.

Key Strengths

  • Easy and quick to set up and use.
  • Effective in redirecting customers to the correct regional store.
  • Reduces incorrect site visits and unnecessary customer support inquiries.
  • Professional and knowledgeable support team—when responsive.

Common Concerns

  • Occasionally slow or unresponsive customer service.
  • Limited customization options for design and popups.
  • Technical issues with redirects not working as intended.
  • Concerns over the level of permissions required for technical support.

Final Thoughts

"Geolocation Redirects Geo:Pro" is a valuable app for businesses operating across multiple regions, offering a straightforward solution for geolocation-based redirection. However, some refinement in customer service responsiveness and added customization options could enhance the overall user experience. Despite these challenges, many users find the app reliable and instrumental in improving their store's efficiency in handling international traffic.

EUNORAU E-BIKE US

Mar 20, 2024  on Shopify

Not a pretty bad app, but a ridiculous service! "It seems you're in the United States. Redirect to US Store?" - the words "US Store" have a hyperlink (href link), but it redirects to the wrong website home link. What's worse, my coworker and i have contacted their team several times in the last few months, but the problem still exists. and every time we contact online chat, it shows "Typically reply within 2 hours", then the message status shows “read” but no reply to u. Update: Finally, the problem was solved. but why technicians need so many permissions and authorizations is far beyond understanding, such as order, customer... almost all permissions of the store. Soooo weired!

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