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Customer reviews: Geolocation Redirects Geo:Pro

Reviews (107)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Geolocation Redirects Geo:Pro" to be an effective tool for managing multi-country stores by properly redirecting customers to the appropriate regional sites. The simplicity and ease of use are frequently highlighted as key benefits, although some users have reported issues with technical support and feature limitations.

Key Strengths

  • Easy and quick to set up and use.
  • Effective in redirecting customers to the correct regional store.
  • Reduces incorrect site visits and unnecessary customer support inquiries.
  • Professional and knowledgeable support team—when responsive.

Common Concerns

  • Occasionally slow or unresponsive customer service.
  • Limited customization options for design and popups.
  • Technical issues with redirects not working as intended.
  • Concerns over the level of permissions required for technical support.

Final Thoughts

"Geolocation Redirects Geo:Pro" is a valuable app for businesses operating across multiple regions, offering a straightforward solution for geolocation-based redirection. However, some refinement in customer service responsiveness and added customization options could enhance the overall user experience. Despite these challenges, many users find the app reliable and instrumental in improving their store's efficiency in handling international traffic.

Vita

Feb 13, 2025  on Shopify

Geo:Pro is a great tool for our website. It automatically sends visitors to the right page based on their location, making everything easier and more user-friendly. Setup was quick, and it works perfectly. A great choice for businesses with customers in different countries!

Woodstock Laundry SA

Feb 13, 2025  on Shopify

The Geo:Pro app has helped us enormously as we have separate stores around the world, operated by franchisees. The app allows us to redirect visitors to thew correct stores, based on their Geo location. The app is simple, easy to use and does exactly what we require. I highly recommend it.

NeilMed Web Store - USA

Feb 12, 2025  on Shopify

We were looking for a geo code/location app for our Shopify Plus web store which has 10 international stores with same products but different prices. We wanted a solution that can show the catalog to a shopper according to the shopper's region. We tried out various apps but this one "Geolocation Redirects Geo:Pro" only did the job.

VOTARY US

Feb 12, 2025  on Shopify

Outstanding App – Seamless Integration and Reliable Performance We’ve been thoroughly impressed with Geo:Pro app. The installation process was quick and straightforward, and the ongoing maintenance has been effortless. The app delivers exactly what we needed, where other paid solutions fell short. It has proven to be a highly effective tool for our Shopify stores, and we will continue using it across all of our locations. Highly recommend for any business looking for a reliable and efficient location-based redirects.

Penguin Pip

Feb 12, 2025  on Shopify

Very helpful to block unwanted countries, and in particular to track the number of visits from a specific IP address. We use it constantly to see how many times a visitor has come to our site and which pages were opened, and obviously to block countries that send a lot of bots to our store.

Antioxi

Feb 11, 2025  on Shopify

I have been using it a long time and I am really happy with this App. It does what you need it to do!

Monos

Feb 10, 2025  on Shopify

Amazing, easy, to use app - just gets the job done. We run multiple websites, and this app has been the key to routing our traffic properly to the different geos.

Blacklyte US

Dec 16, 2024  on Shopify

The redirect doesn’t work, and the customer service response time is incredibly slow. Very disappointing experience.

Earth Tan

Sep 24, 2024  on Shopify

Great app, so east to use I was up and running with my redirects within 3 minutes. Would be nice to be able to customise the popup, but it looks nice enough!

Brooke Gregson LLC

Sep 18, 2024  on Shopify

Great simple app - does exactly what is says on the tin. Only improvement would be a bit more flexibility in design but otherwise very good. Simple to set up. No issues.

EUNORAU E-BIKE US

Mar 20, 2024  on Shopify

Not a pretty bad app, but a ridiculous service! "It seems you're in the United States. Redirect to US Store?" - the words "US Store" have a hyperlink (href link), but it redirects to the wrong website home link. What's worse, my coworker and i have contacted their team several times in the last few months, but the problem still exists. and every time we contact online chat, it shows "Typically reply within 2 hours", then the message status shows “read” but no reply to u. Update: Finally, the problem was solved. but why technicians need so many permissions and authorizations is far beyond understanding, such as order, customer... almost all permissions of the store. Soooo weired!

StreamZ (UK)

Mar 08, 2024  on Shopify

An important aspect of multi-country stores; done properly. Worth the money as it stops customers being directed to the wrong sites and supported by a team who are quick, professional and know their stuff!

EasiYo Global

Jan 15, 2024  on Shopify

Easy to use app. I had something not working on my site but the team were really responsive and got it fixed for me.

Super-Dry (01)

Sep 29, 2023  on Shopify

I recommend this app if you have multiple stores. It is easy to implement and it reduces calls/emails from customers who are not in the correct store for their country.

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