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Customer reviews: Wixpa Google Shopping Feed

Reviews (465)

Overall rating
5

What Merchants Think

Merchants using the "Wixpa Google Shopping Feed" app generally express high satisfaction, particularly with the customer support team. Several reviewers highlight the app's user-friendly interface and its ability to simplify the setup of Google Shopping feeds. Many appreciate the exceptional support from team members like Fatima, Iqra, Laiba, and Rizwan, who are frequently mentioned for their professionalism and dedication. However, there are some concerns about technical support availability during weekends.

Key Strengths

  • Exceptional customer support, especially from Fatima, Iqra, Laiba, and Rizwan.
  • User-friendly interface that simplifies Google Shopping feed setup.
  • Real-time product syncing and advanced features for ease of use.
  • Availability of detailed guidance and support through video calls and meetings.
  • Multilingual support and effective handling of international markets.

Common Concerns

  • Technical issues such as duplicate products and incorrect pricing.
  • Occasional syncing issues between Shopify and the app.
  • Limited availability of technical support during weekends.

Final Thoughts

Overall, the "Wixpa Google Shopping Feed" app is highly regarded for its functionality and the outstanding support provided by its team. While there are some technical concerns and availability issues, the app's strengths in simplifying Google Shopping feed management and its dedicated support team make it a valuable tool for merchants aiming to expand their online reach.

Palm grove

Nov 26, 2024  on Shopify

Fatimahhh handled my issue with such patience and care, ensuring everything was resolved perfectly. Her dedication is unmatched, and it’s clear why this app is one of the best available solution on Shopify.. Highly recommend...

GuruSquad

Nov 24, 2024  on Shopify

Iqra has been phenomenal. She is not only dedicated, knowledgeable, and professional. She cares about the customer and the business. Her taken ownership of the issue and offering her expertise sets your company apart from everyone else. We are in the process of removing other products and using your solutions because your products work, and your support is incredible. We will be switching all of our carts and will make sure to spread the words out about how wonderful of a team.

Nourishing Tapestry

Nov 18, 2024  on Shopify

The Wixpa app is very good. I had a great customer service experience with Ikra who helped me set it up.

Holysmile

Nov 17, 2024  on Shopify

Iqra helped me set up everything, including my shipping. If you want to show your products on Google Shopping this app is perfect. Highly recommend

Mikipie

Nov 14, 2024  on Shopify

The Wixpa Google Shopping app is an easy-to-use and super helpful tool for anyone managing their Google Merchant Center. It makes uploading and syncing your products with Google Shopping a breeze. Plus, they have a YouTube channel full of tips and tricks to help you get the most out of the app. A special shoutout to Laiba from customer support—she was amazing and really helped me with all my questions. Highly recommend this app for anyone looking to simplify their Google Shopping experience!

Urban Handbags

Nov 11, 2024  on Shopify

Fatimah worked with me patiently until everything was sorted, showing great dedication to her work. The quality of support combined with the app’s features makes it the best choice out there.

Zayoom

Nov 11, 2024  on Shopify

I have only one complaint.. You ask them for tech support and they say sorry our tech team is on weekend right now. Sure like I can afford to week till the weekend is over to resolve my issue... No thank you. Other than that, and WHEN they are available, they are helpful.

Oralemitaco

Nov 01, 2024  on Shopify

I had a fantastic experience with IQRA assistance.After struggling for five days, I found this amazing app with super support, providing valuable solutions. The app amazing features, like real-time product sync with just a few clicks, made me really happy. Thank you IQRA!!!

The Cosmo Product

Oct 29, 2024  on Shopify

Fatima’s professionalism and patience are truly commendable. Her dedication to resolving my issue showed how much she cares about her customers, and this app is undeniably the best in its class.

HEXONNA PK

Oct 29, 2024  on Shopify

I’ve never had such a smooth experience with customer support. Fatima was responsive, kind, and full of expertise. She took my experience to a whole new level

Kuriosis Fine Art GmbH

Oct 29, 2024  on Shopify

Very helpful and easy to set up app. I had one small issue. Irfen from the support team was an excellent help and sorted it out in no time. Thx!

EasyGadget

Oct 28, 2024  on Shopify

I am highly satisfied from the support i received from Iqra. She quickly jumed on google meet and within 5 mins my feed was setup. Very advanced feature , 10/10

Glamour Glow

Oct 27, 2024  on Shopify

Her attention to detail and patience throughout the support process made all the difference. Fatima’s dedication to helping customers is impressive, and this app is the top choice for anyone looking for reliable service.

Zayoom

Oct 26, 2024  on Shopify

Ever since we installed this app we have been facing non-stop issues. 1. Duplicate shadow products pop up out of nowhere 2. Wrong prices showing on Google Merchant ads 3. Syncing issues between Shopify and Wixpa Best part? You ask them for tech support and they say sorry our tech team is on weekend right now. Sure like I can afford to week till the weekend is over to resolve my issue... No thank you.

Dazigno

Oct 26, 2024  on Shopify

Laiba was very helpful throughout the journey. I was a previous user of Symsprosys & google shopping feeder. I am really amazed by the detailed options of this app. Thanks for providing great customer support.

yensmart

Oct 24, 2024  on Shopify

Amazing support from Fatima! She patiently walked me through each step, ensuring I felt comfortable using the app. Her dedication to helping customers is evident, and I couldn't be more pleased!

Luxurion World

Oct 24, 2024  on Shopify

Your Team is immensely talented & very cooperative. Fatima has been a wonderful support. Laiba & Irfan gave me excellent support in integrating the account. Hope I get benefit from the App

Blu Dove

Oct 23, 2024  on Shopify

Iqra's support was very helpful in setting up my feed for the United States and fixing GMC issues. She provided quick help and application working well. I recommend their service to anyone needing support.

Elvopo

Oct 22, 2024  on Shopify

Laiba was very helpful and responded right away. Excellent support and the issue was fixed quickly! She genuinely cared about resolving the issue. The Wixpa Google Shopping Feed is way better than other solutions especially when it comes to usability and multi-language feeds. Highly recommended.

My Store

Oct 20, 2024  on Shopify

Fatima delivered exceptional customer service throughout my entire support experience. She listened carefully to my concerns and offered effective solutions. Her professionalism and attention to detail were remarkable! hamza

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