Reviews: Easy Subscriptions App

Customer reviews: ECA: Easy Subscriptions App

Reviews (173)

Overall rating

5

175
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What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
Easy to set up and integrate with Shopify stores.
Highly customizable subscription options, including bundle and "Build-a-Box" feature.
Streamlined app interface that significantly enhances user experience.
Effective handling of failed payments and order management.
Cost-effective model with no hidden fees or charges on subscription sales.
Ongoing improvements based on customer feedback and requests.

Common Concerns

Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Jones Brothers Farms

Dec 03, 2025 on Shopify

You will not find a better support team than with this group. Daniel has gone above and beyond to help us with a quick response time and wonderful help. From setting up a google meet to ensure I felt confident in the app to answering emails over a holiday they are amazing. 1005 can't recommend them enough!

thefureverdog

Dec 01, 2025 on Shopify

Was hard to navigate at first as we are all new to this whole subscription thing, however the support team was very quick to give us a call and guide us through.

Equinox Botanicals

Nov 20, 2025 on Shopify

Excellent support

Puryfil

Nov 18, 2025 on Shopify

Best subscription app for everyone needs. Would recommend!!!!

EatWell Co

Nov 17, 2025 on Shopify

I’ve tried almost every subscription app out there and finally switched to Easy Subscriptions. The support team is what makes me stay. Real people who actually know subscriptions inside out, not ticket bots. Replies are fast, solutions are spot on, and they genuinely care. If you sell anything on subscription, do yourself a favour and install Easy Subscription. I tell every merchant I know to use this app. Worth way more than what it costs.

PURA

Nov 07, 2025 on Shopify

The support was excellent and Daniel was really helpful with all my questions. Really recommend them.

signs by salagraphics

Oct 31, 2025 on Shopify

Great customer support and quick to answer questions. Thanks for all of your help

Apple Pie

Oct 23, 2025 on Shopify

I’m using the Easy Subscriptions App together and I couldn’t be happier. The app is intuitive, simple to set up and integrates perfectly with Shopify. Customer support is incredible too — the team is always responsive, friendly and goes above and beyond to help you get everything running smoothly.

Mehta Graphics

Oct 08, 2025 on Shopify

Spiritana

Oct 06, 2025 on Shopify

Very easy to set up your subscriptions. Very easy to manage all of them.

KMS Kitchen

Oct 03, 2025 on Shopify

Perfect support, I really like this app and the people working on it.

2 Healthy Living

Oct 01, 2025 on Shopify

Daniel has given me great support in setting up the app.

Herbal Quarters

Sep 25, 2025 on Shopify

Kevin has been very helpful and forward thinking in helping me

Professional Sunless®

Sep 17, 2025 on Shopify

Daniel Stevens was the BEST!! Responsive, fast, and helped me do the steps i couldnt complete!!!! Thank you so much Daniel!!!! Better than most other app response times or help.

Ezora Health

Sep 09, 2025 on Shopify

did a custom development for the store - really great work!

Orange Community Arts Guild

Sep 08, 2025 on Shopify

The support is excellent! very helpful and attention to detail.

Cat Nap Coffee Roasting

Sep 04, 2025 on Shopify

Best full-featured subscription app I have found. Easy and intuitive to use. But if you need help the support team is also incredibly responsive. Most engaged support I have ever received from a Shopify app team. Very friendly, proactive, and quick to respond. Highly recommend for anyone looking to take their subscriptions to the next level.

aaramyastore

Aug 29, 2025 on Shopify

Sauce Goddess

Aug 28, 2025 on Shopify

Great support for a quick question.

Tæppstars

Aug 25, 2025 on Shopify

Really helpfull staff. got my product/service set up with a working flow. Thanks guys