Reviews: Easy Subscriptions App

Customer reviews: ECA: Easy Subscriptions App

Reviews (113)

Overall rating

4.9

5

85
4
3
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1

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
Easy to set up and integrate with Shopify stores.
Highly customizable subscription options, including bundle and "Build-a-Box" feature.
Streamlined app interface that significantly enhances user experience.
Effective handling of failed payments and order management.
Cost-effective model with no hidden fees or charges on subscription sales.
Ongoing improvements based on customer feedback and requests.

Common Concerns

Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Footzoneukk

Apr 23, 2025 on Shopify

Fantastic app! Easy to set up and works flawlessly with Shopify.

1stStepss

Apr 19, 2025 on Shopify

The assistance from Dan made the onboarding process smooth and stress-free. He provided detailed guidance that was easy to follow and helped us get started quickly.

serenitycbd1

Apr 17, 2025 on Shopify

Quick response with their support. The app is easy to navigate/modify and feedback from customers so far is positive. Kevin was very helpful in explaining how the app works and assisting us in getting it setup properly!

Scents of Noor New York

Apr 12, 2025 on Shopify

So far, everything is great! The support team responds instantly and provides solutions right away.

Tiny Tulle Boutique

Apr 07, 2025 on Shopify

Rob is a gem! His support was prompt and professional. He helped us with a minor bug and ensured everything was back on track.

Opulent Glam

Apr 06, 2025 on Shopify

We were struggling with recurring billing, but Daniel fixed it in no time. He even took the extra step to explain how to manage it moving forward, which saved us future headaches.

Classy Carry

Apr 05, 2025 on Shopify

Kevin was super responsive and professional. He patiently helped us with a tricky migration, ensuring all our existing subscribers were properly transferred without any issues

Swift Stride

Apr 04, 2025 on Shopify

A huge thanks to Dan for his quick and clear guidance. He helped us customize our plans and made sure the checkout experience was seamless. The support was top-notch!

kehishani

Apr 03, 2025 on Shopify

We had a fantastic experience with Rob. He guided us through some complex subscription configurations, making the entire process smooth and stress-free. His patience and expertise were greatly appreciated.

Style Sanctuary

Mar 30, 2025 on Shopify

Daniel provided excellent support! He resolved our payment issue in minutes and shared tips to avoid it in the future. Highly recommend him!

Grace & Glam

Mar 28, 2025 on Shopify

Kevin was incredibly helpful throughout the setup process. He even followed up to ensure everything was running smoothly.

The Medicinal Melange

Mar 26, 2025 on Shopify

support is great!

Hardware & Moreee

Mar 25, 2025 on Shopify

I have been using this app for a while now. Love the support. I strongly recommend it to all.

Golden Caviar Skin Care

Mar 21, 2025 on Shopify

They are very hands on and the support is fantastic

facesbydrfrances

Mar 14, 2025 on Shopify

Amazing app with an outstanding support team!

FoxCitiesTruck

Mar 11, 2025 on Shopify

Super responsive team!

Snowesfall

Feb 20, 2025 on Shopify

I had an issue with my subscription setup, and the support team helped me quickly. They were patient and fixed everything. Highly recommend!

Natural Zing

Feb 19, 2025 on Shopify

Good support

PetPlay Haven

Feb 14, 2025 on Shopify

I’ve noticed a big boost in customer loyalty since implementing subscriptions. Customers love the ability to adjust their subscriptions, and it’s easy for me to offer bundles that make their shopping experience even better. Highly recommend!"

Magia Ciocolatei

Feb 13, 2025 on Shopify

I was hesitant about adding subscriptions to my store, but Easy Subscriptions made it a breeze. The app is super user-friendly, and I can easily create subscription plans that suit my business. Plus, the dunning management ensures I never miss a payment. Fantastic!