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Customer reviews: ECA: Easy Subscriptions App

Develop by Shopify

Reviews (131)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Mehta Graphics

Oct 08, 2025  on Shopify

Spiritana

Oct 06, 2025  on Shopify

Very easy to set up your subscriptions. Very easy to manage all of them.

KMS Kitchen

Oct 03, 2025  on Shopify

Perfect support, I really like this app and the people working on it.

2 Healthy Living

Oct 01, 2025  on Shopify

Daniel has given me great support in setting up the app.

Herbal Quarters

Sep 25, 2025  on Shopify

Kevin has been very helpful and forward thinking in helping me

Professional Sunless®

Sep 17, 2025  on Shopify

Daniel Stevens was the BEST!! Responsive, fast, and helped me do the steps i couldnt complete!!!! Thank you so much Daniel!!!! Better than most other app response times or help.

Ezora Health

Sep 09, 2025  on Shopify

did a custom development for the store - really great work!

Orange Community Arts Guild

Sep 08, 2025  on Shopify

The support is excellent! very helpful and attention to detail.

Cat Nap Coffee Roasting

Sep 04, 2025  on Shopify

Best full-featured subscription app I have found. Easy and intuitive to use. But if you need help the support team is also incredibly responsive. Most engaged support I have ever received from a Shopify app team. Very friendly, proactive, and quick to respond. Highly recommend for anyone looking to take their subscriptions to the next level.

aaramyastore

Aug 29, 2025  on Shopify

Sauce Goddess

Aug 28, 2025  on Shopify

Great support for a quick question.

Tæppstars

Aug 25, 2025  on Shopify

Really helpfull staff. got my product/service set up with a working flow. Thanks guys

Nuvina™️

Aug 20, 2025  on Shopify

Really amazing work, thanks so much, very helpful!

ccreation.store

Aug 13, 2025  on Shopify

Amazing service, Daniel was able to walk me through the whole entire process and listened to any issues we had. Incredible app very easy to use.

URBAN FALLS

Aug 13, 2025  on Shopify

We love the app! It's feature rich and we found everything we needed to streamline our operations. The support team is exceptional - super responsive, answering quickly and solving problems in no time. They even customized the app to perfectly fit our specific needs. We're very satisfied. Highly recommended!

Voonka Collagen

Aug 11, 2025  on Shopify

We’re extremely happy with the Easy Subscription app! The setup was smooth, intuitive, and easy to manage. What really stood out was the amazing customer service because they answered all our questions, explained everything in detail and were able to solve our every concern. Their team went above and beyond to make sure everything worked perfectly for our needs. Highly recommended if you're looking to offer subscriptions in your store!

Hoka Lash

Aug 06, 2025  on Shopify

Their support team is truly impressive—very responsive and quick to resolve any setup or technical issues. Every time I reached out, they handled things efficiently and made sure everything was running smoothly in no time. I really appreciate the timely and professional assistance!

fullslang

Aug 04, 2025  on Shopify

They've been super helpful every time we reached out. They responded quickly and always explained things clearly.

TwirlBerry

Aug 01, 2025  on Shopify

Fantastic app with amazing support — exactly what every Shopify store owner needs. Kevin jumped in and fixed a coding issue for me in just a few minutes, saving me so much time and stress. It’s rare to find this level of fast, friendly service these days. The app itself is packed with features and works perfectly with my store’s setup. Couldn’t be happier — Easy Subscriptions App is worth every penny!

Fruitezy - Your Local Greengrocer

Jul 30, 2025  on Shopify

Kevin was fantastic support and service. Very prompt and thorough. Great experience so far with Easy Subscription

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