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Customer reviews: ECA: Easy Subscriptions App

Reviews (112)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

LINKED Permanent Jewelry Training & Supplies

Jun 04, 2025  on Shopify

The support and migration was so helpful!

NaturaDerm

Jun 03, 2025  on Shopify

Anime Portal Store

Jun 03, 2025  on Shopify

The support for this app is phenomenal! Great work!

Softline

May 31, 2025  on Shopify

Excellent app! The subscription plans are customizable, and the interface is clean and user-friendly. The support team is quick to help with any issues or questions

ROAR LIVING ™

May 30, 2025  on Shopify

Please don't look any further into subscription apps. I cannot rave about Easy Subscriptions enough. gee, where do I start. Their product ticks all our business AND customer needs. But boy are their support team outstanding. My first and only contact was Dan. Emails replied lightening speed despite time difference to OZ. I was informed of every step every step of the way which gave me full confidence and trust to streamlined migration from well known sub app. Such superior customer service! THANK YOU Dan and team. Then there's the behind the scene team, the developers who kept our store looking aligned the way it was prior to migrating over to Easy Subscriptions. To say we were looked after is an understatement. These guys ought to be recognised for their COMPLETE surprise and delight aspects of what they do. Absolutely outstanding product, communication, customer service and support. Looking forward to long term relationship with these people.

Oatberry

May 29, 2025  on Shopify

I have tried so many apps already just to be able to create something that is acceptable to our standards. And Easy Subscription App is by far the best one I have tried. Also their support is unmatched. Daniel had really been so amazing in helping me set up the bundles and doing some minor configurations to the layout. Daniel was able to help me work around some app limitations based on our preferences and was able to produce something that was what we wanted it to be (feature where the customer can choose the box size and smoothly integrated to the subscription feature). I am glad to have come across an app that is surprisingly customizable enough to somehow meet out needs.

Wickens Ranch

May 19, 2025  on Shopify

Really attentive onboarding and excellent customer service responses!

ProsCleaner

May 19, 2025  on Shopify

Highly recommend this app! It offers great flexibility and makes subscription management effortless. The intuitive dashboard makes it easy to track and manage recurring orders.

EmbracetheCurl

May 16, 2025  on Shopify

easy and simple

ProsCleaner

May 16, 2025  on Shopify

We’ve seen a huge improvement in customer retention since using this app. It’s smooth, efficient, and the support team is always helpful. The ability to customize subscription intervals has been a game-changer for us.

VIPFraming

May 15, 2025  on Shopify

We’ve seen a huge improvement in customer retention since using this app. It’s smooth, efficient, and the support team is always helpful. The ability to customize subscription intervals has been a game-changer for us.

HarvestBite

May 15, 2025  on Shopify

I tried multiple subscription apps but I'll say these guys provide unmatched support. They even created a function for my store within an hour. Daniel helped me a lot with the app and guided me properly step by step. Awesome customer service! Super fast and helpful.

Yummy Chewz

May 14, 2025  on Shopify

Daniel is a great assest. He was very helpful and patience to setup the subscription on my store. Hoping to get the best price later on when we renew the contract after 100 subscription.. Again good to have ppl like him who are knowledgeable and friendly Regards, Faran and Asif Khan

deephavenn

May 14, 2025  on Shopify

Perfect app for managing recurring payments. It’s reliable and incredibly easy to use. The automated invoicing has saved us a lot of manual work.

Beautybakeriee

May 13, 2025  on Shopify

The app is super intuitive and has all the features we needed. Our subscription plans were live in no time, and the support team ensured everything was configured properly.

Bagged-Ups

May 12, 2025  on Shopify

Great app! The customer support is excellent and very responsive.

Hunghee® Energy

May 08, 2025  on Shopify

Overall pretty happy with this app. The new features are great for bundles and custom boxes, a few hickups to get there but the customer service is excellent.

Geben Gifts x Pop By Co.

May 07, 2025  on Shopify

I tried probably 20 different subscription apps before finding Easy Subscriptions, and I’m so glad I did. It’s been a truly wonderful experience. The app is intuitive, reliable, and integrates smoothly with my Shopify store, but what really makes it stand out is the support team. They are extremely responsive and go above and beyond to help with any questions or issues. What’s even more impressive is how quickly they implement requested features. It’s rare to find a team this engaged and committed to improving their product. Highly recommend if you’re looking for a subscription solution that actually delivers!

Salt and Hart

May 06, 2025  on Shopify

Great customer service and app for what we needed.

Glow Jar Beauty Inc.

Apr 29, 2025  on Shopify

Incredible customer support!!! Highly Recommend.

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