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Customer reviews: ECA: Easy Subscriptions App

Reviews (144)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Hoka Lash

Aug 06, 2025  on Shopify

Their support team is truly impressive—very responsive and quick to resolve any setup or technical issues. Every time I reached out, they handled things efficiently and made sure everything was running smoothly in no time. I really appreciate the timely and professional assistance!

fullslang

Aug 04, 2025  on Shopify

They've been super helpful every time we reached out. They responded quickly and always explained things clearly.

TwirlBerry

Aug 01, 2025  on Shopify

Fantastic app with amazing support — exactly what every Shopify store owner needs. Kevin jumped in and fixed a coding issue for me in just a few minutes, saving me so much time and stress. It’s rare to find this level of fast, friendly service these days. The app itself is packed with features and works perfectly with my store’s setup. Couldn’t be happier — Easy Subscriptions App is worth every penny!

Fruitezy - Your Local Greengrocer

Jul 30, 2025  on Shopify

Kevin was fantastic support and service. Very prompt and thorough. Great experience so far with Easy Subscription

Nailistry

Jul 30, 2025  on Shopify

I love how intuitive Easy Subscriptions App is. Half the time, it already does what I’m trying to figure out. Support is quick but I barely need it!

Voonka Collagen

Jul 29, 2025  on Shopify

We’re extremely happy with the Easy Subscription app! The setup was smooth, intuitive, and easy to manage. What really stood out was the amazing customer service because they answered all our questions, explained everything in detail, and even developed a custom widget for us for a very reasonable one-time fee. Their team went above and beyond to make sure everything worked perfectly for our needs. Highly recommended if you're looking to offer subscriptions in your store!

Gulf Spore

Jul 29, 2025  on Shopify

Great customer service

EZPIS

Jul 29, 2025  on Shopify

That app and very good customer support

Cosmic Doctor

Jul 28, 2025  on Shopify

Excellent support and easy to add to site.

Bad Shirt Club

Jul 28, 2025  on Shopify

Migrating from our previous app was surprisingly smooth. The support team walked us through every step, ensuring our data stayed safe and everything worked perfectly from day one. The new features for building bundles and custom subscription boxes are a real highlight. There were a couple of minor hiccups along the way, but support has always been fast, helpful, and proactive in resolving any issues. Our customers love the flexibility of managing their own subscriptions, and being able to skip, pause, or swap products has made the experience feel premium. Most importantly, it’s opened up a new revenue stream for us with minimal effort. Highly recommend if you’re looking for a reliable and user-friendly subscription solution.

FreshFeet

Jul 23, 2025  on Shopify

Easy Subscriptions App has every feature I needed and was so simple to set up. Dan made sure I was never stuck. Highly recommend it if you want smooth subscriptions for your customers.

Biljkoljupka

Jul 18, 2025  on Shopify

awesome and simple to use app, also whenever I needed help their fast chat and Dan were always there to help.

SassyStraps

Jul 17, 2025  on Shopify

Can’t say enough good things. The team constantly improves the app, listens to feature suggestions, and always responds quickly. We’ve even had them roll out a requested feature in less than a week. That level of commitment is rare these days.

Brewer's Delight Coffee

Jul 16, 2025  on Shopify

The support agents was a great help and patient with me to set up the rewards and subscription programs.

HypeLayer

Jul 15, 2025  on Shopify

Customer feedback has been great since we launched subscriptions using this app. People love being able to manage their own plans—skip, pause, or swap products. It’s added a whole new revenue stream for us with zero hassle.

Aptyv

Jul 14, 2025  on Shopify

Great app, all the necessary features to create custom subscription plans for your store. Easy to use and navigate and excellent support when needed.

Élan Atelier

Jul 14, 2025  on Shopify

We were nervous about switching from another app, but Easy Subscriptions made the migration so simple. Kevin guided us through the process, ensured data was safe, and made sure everything looked and worked perfectly. A smooth transition and no drop in service.

Vera Visage

Jul 12, 2025  on Shopify

Exactly what we needed. From flexible billing to product bundles, it checked all the boxes. The interface is sleek, and even when we wanted small tweaks, the team jumped in and helped us customize the app to fit our store.

Burraq Shop

Jul 12, 2025  on Shopify

I’ve tested a few subscription apps in the past, but Easy Subscriptions stands out—not just for the product, but for the people behind it. The support is unreal. They don’t just answer questions—they anticipate problems and solve them before they impact your customers.

PULSAR

Jul 11, 2025  on Shopify

Easy Subscriptions made our Shopify setup seamless. Super responsive team, intuitive UI, and powerful features—perfect for custom subscription workflows. Highly recommend!

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