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Customer reviews: ECA: Easy Subscriptions App

Reviews (127)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

ZestiGreens

Jun 24, 2025  on Shopify

Not easy to impress me but wow this company went above and beyond. Moved from Recharge to Easy Subscriptions and could not be happier.

Indulgence Coffee & Tea

Jun 20, 2025  on Shopify

The app works great. Also, a 5-star customer service as always from Daniel. The service provided was very efficient. They are always available in the chat and issues are resolved really quick, so no time wasted. They even went the extra mile of doing customizations in the app to adapt it to our requirements. Thank you so much for the wonderful service. Keep up the good work.

Elkins Cattle Co

Jun 19, 2025  on Shopify

Easy subscription has been very helpful in creating our beef subscription boxes and managing customers. They are willing to hop on a call and answer any questions you may have and even custom create/alter certain aspects of the app to better fit and serve your brand.

Hemp Connect

Jun 16, 2025  on Shopify

Great customer service and a much easier subscription app to use. Easy Subscriptions made the changeover from our previous subscription app so simple - they did it all with ease. Their communication is also fantastic. We have found thier app to be much more user friendly for both us and our customers. Highly recommend Easy Subscriptions A++++++++++++

Senses of the Soul

Jun 12, 2025  on Shopify

There were a few hiccups at the start when we switched over but the team was super amazing at fixing the issues and we're up and running! It's easy to use and would definitely recommend this to anyone. Again, the team is awesome! Really helpful.

Dealy Mart

Jun 11, 2025  on Shopify

Exactly what I needed! Easy Subscriptions has everything having custom plans, trial options, bundle support, and seamless Shopify integration. The setup was quick, and the support team responded within minutes when I had questions. It’s powerful but still super easy to use. Highly recommend it for any store offering subscriptions.

Filmbro

Jun 10, 2025  on Shopify

Very happy, the team goes above and beyond to make your project work. Even when you want them to make some custom changes. Would certainly recommend.

Mensana

Jun 10, 2025  on Shopify

Great customer service, great product, always making updates, open to hear what customer feedback is. 10/10 experience.

HupSix

Jun 10, 2025  on Shopify

We needed a way to automatically add a subscription to a physical product. The team customized the integration for us and have been amazing to work with. Highly recommend, thank you!

GrizzLayer

Jun 08, 2025  on Shopify

This app has been a game changer for our subscription setup. It’s powerful yet simple to use, and the pricing is very reasonable for the value it offers. Anytime we've had a question or needed help tweaking something, the support team was there almost instantly. They’re friendly, knowledgeable, and always go the extra mile. Great experience overall.

BadgeWise

Jun 06, 2025  on Shopify

We've tried a few subscription apps, but this one really stands out. It’s easy to set up, intuitive to use, and offers the flexibility to manage our subscriptions. What really sets it apart is the support team—they’re quick to respond, helpful, and genuinely care about getting things right. So far, it’s been a smooth experience and we're happy we made the switch.

Softline

May 31, 2025  on Shopify

Excellent app! The subscription plans are customizable, and the interface is clean and user-friendly. The support team is quick to help with any issues or questions

ROAR LIVING ™

May 30, 2025  on Shopify

Please don't look any further into subscription apps. I cannot rave about Easy Subscriptions enough. gee, where do I start. Their product ticks all our business AND customer needs. But boy are their support team outstanding. My first and only contact was Dan. Emails replied lightening speed despite time difference to OZ. I was informed of every step every step of the way which gave me full confidence and trust to streamlined migration from well known sub app. Such superior customer service! THANK YOU Dan and team. Then there's the behind the scene team, the developers who kept our store looking aligned the way it was prior to migrating over to Easy Subscriptions. To say we were looked after is an understatement. These guys ought to be recognised for their COMPLETE surprise and delight aspects of what they do. Absolutely outstanding product, communication, customer service and support. Looking forward to long term relationship with these people.

Oatberry

May 29, 2025  on Shopify

I have tried so many apps already just to be able to create something that is acceptable to our standards. And Easy Subscription App is by far the best one I have tried. Also their support is unmatched. Daniel had really been so amazing in helping me set up the bundles and doing some minor configurations to the layout. Daniel was able to help me work around some app limitations based on our preferences and was able to produce something that was what we wanted it to be (feature where the customer can choose the box size and smoothly integrated to the subscription feature). I am glad to have come across an app that is surprisingly customizable enough to somehow meet out needs.

ProsCleaner

May 19, 2025  on Shopify

Highly recommend this app! It offers great flexibility and makes subscription management effortless. The intuitive dashboard makes it easy to track and manage recurring orders.

ProsCleaner

May 16, 2025  on Shopify

We’ve seen a huge improvement in customer retention since using this app. It’s smooth, efficient, and the support team is always helpful. The ability to customize subscription intervals has been a game-changer for us.

VIPFraming

May 15, 2025  on Shopify

We’ve seen a huge improvement in customer retention since using this app. It’s smooth, efficient, and the support team is always helpful. The ability to customize subscription intervals has been a game-changer for us.

HarvestBite

May 15, 2025  on Shopify

I tried multiple subscription apps but I'll say these guys provide unmatched support. They even created a function for my store within an hour. Daniel helped me a lot with the app and guided me properly step by step. Awesome customer service! Super fast and helpful.

Yummy Chewz

May 14, 2025  on Shopify

Daniel is a great assest. He was very helpful and patience to setup the subscription on my store. Hoping to get the best price later on when we renew the contract after 100 subscription.. Again good to have ppl like him who are knowledgeable and friendly Regards, Faran and Asif Khan

deephavenn

May 14, 2025  on Shopify

Perfect app for managing recurring payments. It’s reliable and incredibly easy to use. The automated invoicing has saved us a lot of manual work.

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