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Customer reviews: ECA: Easy Subscriptions App

Develop by Shopify

Reviews (173)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Gizzls

Jan 30, 2026  on Shopify

Great support team, thank you! The app is easy to use and I'm looking forward to growing my business with it.

Click & Cookies

Jan 29, 2026  on Shopify

The app is easy to set up, and the widget integrates seamlessly with themes. The support team was incredible and incredibly helpful despite my numerous requests. They were reassuring and guided me every step of the way. There was no pressure, just a genuine desire to do things right and constantly improve their app. A special thank you to Ryan, who was incredibly patient throughout. You can tell they're truly focused on customer satisfaction !

Little Champ

Jan 28, 2026  on Shopify

Failed payments used to be a big issue for us. With automated retries and dunning, we’ve recovered so many subscriptions that would’ve been lost before.

TheCocofond

Jan 28, 2026  on Shopify

Fantastic subscriptions app. Easy setup, works smoothly, and the support team is always available when needed. Dan always helped us with the app and guided us on how to use new features. The best feature was creating subscriptions manually and it helped us a lot. A must have app when you are selling subscriptions.

LAYINA SIGNATURE

Jan 24, 2026  on Shopify

We launched subscriptions in one day using this app. No technical hassle and everything integrates perfectly with our theme.

Tender Root Baby

Jan 24, 2026  on Shopify

Reliable subscription app with excellent support. The pause, skip, and swap options reduced churn for us. Highly recommended for Shopify stores.

Fae’s Swag

Jan 22, 2026  on Shopify

We switched from another subscription app & easy is much smoother. Bundles and build-a-box features are great, and customers love the flexibility.

Sandwich Glass Museum

Jan 21, 2026  on Shopify

The app is rendering well on the product page, and support is effective and responsive. I have yet to make any actual subscription sales, but have to assume that will work as advertised.

BRUNCH N BOX

Jan 19, 2026  on Shopify

Application très fonctionnelle. Le gros point négatif c'est la barrière de la langue, je n'arrive pas à mettre l'application en français, ainsi que quelques visuels importé sur le site qui restent également en anglais. Cela complique grandement son utilisation.

Activelife

Jan 15, 2026  on Shopify

We’ve had a great experience working with your team. You’ve been very professional and worked closely with us to create a unique app that is fully tailored to our needs. The solution you’ve built will help us grow, strengthen our brand, and improve the profitability of our business. We’ve tried several other apps before, including similar ones, but they never really worked for us since they were often limited to standard features and fixed designs. With your team, we instead felt a high level of flexibility and a genuine commitment to building something that truly fits our business. Thank you so much for all your help and for the great work from your team. We highly recommend you.

Elan Skincare

Jan 07, 2026  on Shopify

What can I say? An excellent support team. A great subscription app. The installation was super easy and fast. I have just had my first subscriptions. Highly recommended.

Kapital oder Knast

Jan 06, 2026  on Shopify

Diese App ist wirklich einfach zum Einsteigen und sehr benutzerfreundlich aufgebaut. Top, danach habe ich schon lange gesucht!

SanjMakes

Dec 23, 2025  on Shopify

This app is awesome! I was on another platform that didn't support the features I needed as a e-commerce business. So I switched and got this app. Everything is great! I am able to create product packages/bundles and allow customer to build their own bundles. It's just another detail that can make their shopping experience better and an offering that not every online business has! I would definitely recommend this product.

Happy Bargain Bin

Dec 11, 2025  on Shopify

Easy Subscriptions makes managing recurring orders incredibly simple. The setup is quick, the interface is user-friendly, and customers love the hassle-free experience. It’s a reliable tool for boosting retention and keeping subscription management smooth.

Yumora Drinks

Dec 08, 2025  on Shopify

What I love most about Easy Subscriptions is the flexibility. Multiple subscription plans, customizable subscription rules, automated billing, and a very clean customer portal. Everything works as expected and the app has helped us bring consistency to our recurring revenue. If you run a subscription-based business, this is an excellent choice.

ALL LOVE SKIN

Dec 05, 2025  on Shopify

Fantastic subscription app. Quick to set up, works smoothly, and the support team is always available when needed. Our recurring orders have improved significantly since using Easy Subscriptions.

chorechimps

Dec 04, 2025  on Shopify

Simple, Reliable, and Truly Easy to Use! Easy Subscriptions has exceeded my expectations in every way. The setup was quick, the interface is extremely user-friendly, and managing subscription products has never been this effortless. My customers love the seamless checkout experience, and I’ve already seen an increase in recurring orders since installing the app. What really stands out is the support team — fast, knowledgeable, and genuinely committed to helping merchants succeed. If you’re looking for a smooth, dependable subscription solution for your Shopify store, this app is absolutely worth it. Highly recommended!

Jones Brothers Farms

Dec 03, 2025  on Shopify

You will not find a better support team than with this group. Daniel has gone above and beyond to help us with a quick response time and wonderful help. From setting up a google meet to ensure I felt confident in the app to answering emails over a holiday they are amazing. 1005 can't recommend them enough!

thefureverdog

Dec 01, 2025  on Shopify

Was hard to navigate at first as we are all new to this whole subscription thing, however the support team was very quick to give us a call and guide us through.

EatWell Co

Nov 17, 2025  on Shopify

I’ve tried almost every subscription app out there and finally switched to Easy Subscriptions. The support team is what makes me stay. Real people who actually know subscriptions inside out, not ticket bots. Replies are fast, solutions are spot on, and they genuinely care. If you sell anything on subscription, do yourself a favour and install Easy Subscription. I tell every merchant I know to use this app. Worth way more than what it costs.

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