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Customer reviews: ECA: Easy Subscriptions App

Reviews (139)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Brewer's Delight Coffee

Jul 16, 2025  on Shopify

The support agents was a great help and patient with me to set up the rewards and subscription programs.

HypeLayer

Jul 15, 2025  on Shopify

Customer feedback has been great since we launched subscriptions using this app. People love being able to manage their own plans—skip, pause, or swap products. It’s added a whole new revenue stream for us with zero hassle.

Aptyv

Jul 14, 2025  on Shopify

Great app, all the necessary features to create custom subscription plans for your store. Easy to use and navigate and excellent support when needed.

Élan Atelier

Jul 14, 2025  on Shopify

We were nervous about switching from another app, but Easy Subscriptions made the migration so simple. Kevin guided us through the process, ensured data was safe, and made sure everything looked and worked perfectly. A smooth transition and no drop in service.

Vera Visage

Jul 12, 2025  on Shopify

Exactly what we needed. From flexible billing to product bundles, it checked all the boxes. The interface is sleek, and even when we wanted small tweaks, the team jumped in and helped us customize the app to fit our store.

Burraq Shop

Jul 12, 2025  on Shopify

I’ve tested a few subscription apps in the past, but Easy Subscriptions stands out—not just for the product, but for the people behind it. The support is unreal. They don’t just answer questions—they anticipate problems and solve them before they impact your customers.

PULSAR

Jul 11, 2025  on Shopify

Easy Subscriptions made our Shopify setup seamless. Super responsive team, intuitive UI, and powerful features—perfect for custom subscription workflows. Highly recommend!

Dark Lab Suplementos

Jul 11, 2025  on Shopify

I've worked with several Shopify themes before, but this one truly stands out. The design is not only visually stunning, but it’s also incredibly functional and easy to customize, even without touching a line of code. Everything feels thoughtfully built, from the layout options to the mobile responsiveness. What impressed me the most is how the theme balances beauty and performance.

Bayyah Shop

Jul 11, 2025  on Shopify

Our onboarding experience was excellent. Dan personally guided us through setup, answered all our questions, and even suggested optimizations we hadn't thought of. The app itself is robust but never overwhelming. We had our first subscribers within 24 hours of going live.

Homfity

Jul 11, 2025  on Shopify

We love how easy it is to create custom plans, offer trials, and allow product swaps. This level of flexibility is rare. Our customers love it too—we've already seen an uptick in retention. The cherry on top? A support team that replies within minutes and genuinely cares.

SnuggleSprout

Jul 08, 2025  on Shopify

Had a billing issue during setup and Daniel sorted it out almost instantly. Not only did he fix it, but he explained the cause and showed us how to avoid it in the future. That's the kind of support that turns you into a long-term customer.

SMARTPAN

Jul 07, 2025  on Shopify

We Set up Our Subscription plans in under an hour, and everything just worked. The Interface is Super Clean, and navigationg it feels natural-even for non-techy folks. they are fast,clear, and genuinely want to help

Enchanted Threads

Jul 04, 2025  on Shopify

This app has completely changed the way we manage recurring payments. It's so intuitive that our team barely needed any training. Invoicing is now automated, and customer churn has reduced because of the flexibility it offers. Honestly, I wish we had installed it sooner.

Jones Nutra

Jul 02, 2025  on Shopify

Top notch support and great customization options make this subscriptions app the best one out there for any shopify store! The developers were willing to get on meetings and help with all my questions and configurations. Strongly recommended!

Nordic Nutrients

Jul 01, 2025  on Shopify

I started using this app just now, so, i will see how it works in real life, but amazing as far was the support which created and designed Custom Subscription widget exactly by my needs, just in few days! Im very happy with this kind of approach! Highly recommended Easy Subscriptions!

nomadnode.shop

Jun 28, 2025  on Shopify

If you're selling lifestyle kits or any product that people might want regularly, this app is a total win. I sell Digital Nomad Lifestyle Kits and started using Easy Subscription to let customers subscribe and get kits delivered monthly.

ZestiGreens

Jun 24, 2025  on Shopify

Not easy to impress me but wow this company went above and beyond. Moved from Recharge to Easy Subscriptions and could not be happier.

Indulgence Coffee & Tea

Jun 20, 2025  on Shopify

The app works great. Also, a 5-star customer service as always from Daniel. The service provided was very efficient. They are always available in the chat and issues are resolved really quick, so no time wasted. They even went the extra mile of doing customizations in the app to adapt it to our requirements. Thank you so much for the wonderful service. Keep up the good work.

Elkins Cattle Co

Jun 19, 2025  on Shopify

Easy subscription has been very helpful in creating our beef subscription boxes and managing customers. They are willing to hop on a call and answer any questions you may have and even custom create/alter certain aspects of the app to better fit and serve your brand.

Hemp Connect

Jun 16, 2025  on Shopify

Great customer service and a much easier subscription app to use. Easy Subscriptions made the changeover from our previous subscription app so simple - they did it all with ease. Their communication is also fantastic. We have found thier app to be much more user friendly for both us and our customers. Highly recommend Easy Subscriptions A++++++++++++

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