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Customer reviews: ECA: Easy Subscriptions App

Develop by Shopify

Reviews (143)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Easy Subscriptions App", highlighting its ease of use, seamless integration with Shopify, and its ability to significantly improve subscription management and customer retention. The app’s standout feature is its exemplary customer support, with frequent mentions of responsive and helpful staff who go above and beyond to assist users. Many merchants have transitioned from other subscription apps to "Easy Subscriptions App" and appreciate its simplicity, customizability, and cost-effectiveness.

Key Strengths

  • Exceptionally responsive and helpful customer support, often mentioned by name (e.g., Kevin, Daniel).
  • Easy to set up and integrate with Shopify stores.
  • Highly customizable subscription options, including bundle and "Build-a-Box" feature.
  • Streamlined app interface that significantly enhances user experience.
  • Effective handling of failed payments and order management.
  • Cost-effective model with no hidden fees or charges on subscription sales.
  • Ongoing improvements based on customer feedback and requests.

Common Concerns

  • Initial challenges with the subscription flow and inventory sync, though typically resolved through support.
  • No significant complaints or recurring issues reported, indicating high satisfaction across users.

Final Thoughts

The "Easy Subscriptions App" has garnered high praise from merchants for its user-friendly setup, comprehensive feature set, and outstanding customer support. It effectively addresses common pain points in subscription management and offers a robust, reliable solution for Shopify merchants. Users show strong loyalty and enthusiasm for the app, making it a highly recommended choice for those looking to enhance their store’s subscription offerings.

Happy Bargain Bin

Dec 11, 2025  on Shopify

Easy Subscriptions makes managing recurring orders incredibly simple. The setup is quick, the interface is user-friendly, and customers love the hassle-free experience. It’s a reliable tool for boosting retention and keeping subscription management smooth.

Yumora Drinks

Dec 08, 2025  on Shopify

What I love most about Easy Subscriptions is the flexibility. Multiple subscription plans, customizable subscription rules, automated billing, and a very clean customer portal. Everything works as expected and the app has helped us bring consistency to our recurring revenue. If you run a subscription-based business, this is an excellent choice.

ALL LOVE SKIN

Dec 05, 2025  on Shopify

Fantastic subscription app. Quick to set up, works smoothly, and the support team is always available when needed. Our recurring orders have improved significantly since using Easy Subscriptions.

chorechimps

Dec 04, 2025  on Shopify

Simple, Reliable, and Truly Easy to Use! Easy Subscriptions has exceeded my expectations in every way. The setup was quick, the interface is extremely user-friendly, and managing subscription products has never been this effortless. My customers love the seamless checkout experience, and I’ve already seen an increase in recurring orders since installing the app. What really stands out is the support team — fast, knowledgeable, and genuinely committed to helping merchants succeed. If you’re looking for a smooth, dependable subscription solution for your Shopify store, this app is absolutely worth it. Highly recommended!

Jones Brothers Farms

Dec 03, 2025  on Shopify

You will not find a better support team than with this group. Daniel has gone above and beyond to help us with a quick response time and wonderful help. From setting up a google meet to ensure I felt confident in the app to answering emails over a holiday they are amazing. 1005 can't recommend them enough!

thefureverdog

Dec 01, 2025  on Shopify

Was hard to navigate at first as we are all new to this whole subscription thing, however the support team was very quick to give us a call and guide us through.

EatWell Co

Nov 17, 2025  on Shopify

I’ve tried almost every subscription app out there and finally switched to Easy Subscriptions. The support team is what makes me stay. Real people who actually know subscriptions inside out, not ticket bots. Replies are fast, solutions are spot on, and they genuinely care. If you sell anything on subscription, do yourself a favour and install Easy Subscription. I tell every merchant I know to use this app. Worth way more than what it costs.

PURA

Nov 07, 2025  on Shopify

The support was excellent and Daniel was really helpful with all my questions. Really recommend them.

Apple Pie

Oct 23, 2025  on Shopify

I’m using the Easy Subscriptions App together and I couldn’t be happier. The app is intuitive, simple to set up and integrates perfectly with Shopify. Customer support is incredible too — the team is always responsive, friendly and goes above and beyond to help you get everything running smoothly.

Professional Sunless®

Sep 17, 2025  on Shopify

Daniel Stevens was the BEST!! Responsive, fast, and helped me do the steps i couldnt complete!!!! Thank you so much Daniel!!!! Better than most other app response times or help.

Cat Nap Coffee Roasting

Sep 04, 2025  on Shopify

Best full-featured subscription app I have found. Easy and intuitive to use. But if you need help the support team is also incredibly responsive. Most engaged support I have ever received from a Shopify app team. Very friendly, proactive, and quick to respond. Highly recommend for anyone looking to take their subscriptions to the next level.

ccreation.store

Aug 13, 2025  on Shopify

Amazing service, Daniel was able to walk me through the whole entire process and listened to any issues we had. Incredible app very easy to use.

URBAN FALLS

Aug 13, 2025  on Shopify

We love the app! It's feature rich and we found everything we needed to streamline our operations. The support team is exceptional - super responsive, answering quickly and solving problems in no time. They even customized the app to perfectly fit our specific needs. We're very satisfied. Highly recommended!

Voonka Collagen

Aug 11, 2025  on Shopify

We’re extremely happy with the Easy Subscription app! The setup was smooth, intuitive, and easy to manage. What really stood out was the amazing customer service because they answered all our questions, explained everything in detail and were able to solve our every concern. Their team went above and beyond to make sure everything worked perfectly for our needs. Highly recommended if you're looking to offer subscriptions in your store!

Hoka Lash

Aug 06, 2025  on Shopify

Their support team is truly impressive—very responsive and quick to resolve any setup or technical issues. Every time I reached out, they handled things efficiently and made sure everything was running smoothly in no time. I really appreciate the timely and professional assistance!

fullslang

Aug 04, 2025  on Shopify

They've been super helpful every time we reached out. They responded quickly and always explained things clearly.

TwirlBerry

Aug 01, 2025  on Shopify

Fantastic app with amazing support — exactly what every Shopify store owner needs. Kevin jumped in and fixed a coding issue for me in just a few minutes, saving me so much time and stress. It’s rare to find this level of fast, friendly service these days. The app itself is packed with features and works perfectly with my store’s setup. Couldn’t be happier — Easy Subscriptions App is worth every penny!

Fruitezy - Your Local Greengrocer

Jul 30, 2025  on Shopify

Kevin was fantastic support and service. Very prompt and thorough. Great experience so far with Easy Subscription

Nailistry

Jul 30, 2025  on Shopify

I love how intuitive Easy Subscriptions App is. Half the time, it already does what I’m trying to figure out. Support is quick but I barely need it!

Voonka Collagen

Jul 29, 2025  on Shopify

We’re extremely happy with the Easy Subscription app! The setup was smooth, intuitive, and easy to manage. What really stood out was the amazing customer service because they answered all our questions, explained everything in detail, and even developed a custom widget for us for a very reasonable one-time fee. Their team went above and beyond to make sure everything worked perfectly for our needs. Highly recommended if you're looking to offer subscriptions in your store!

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